Frederick's Beauty Etc. in St. Louis, MO

I called to inquire about wedding day hair and makeup about a week ago.  Their website says they offer this service and to call for details.  She said she would check with her stylists and get back to me. I waited a week and didn't hear back at all, so I called to check in today. I was put on hold, then was told she doesn't have enough stylists, she's not doing weddings and then she hung up. I understand that things are crazy right now with current events, but for one, by wedding isn't until September and two, I never received a call back, even to tell me that they couldn't do it.  I've been waiting to call other places until I heard back from them, and now I have to start from the beginning.

great place for hair, etc.  People are very friendly and outgoing and are very professional and knowledgeable about latest trends and such

I had gone to this salon for 4 years and loved my stylist.  In April 2014 after my services and paying, I realized I was charged for a service I didn't receive.  My stylist said she would make it up next time I was in.  Before I saw her again, she had left the salon.  I spent a month and a half trying to get a hold of the Salon Owner because they owed me money.  She finally called me back saying it was determined that they did owe me $54.  However, she would only give me $39 because the stylist was paid out commission when they first charged me!  I cannot believe the salon didn't eat that $15 to keep the customer happy.  However, the owner did offer to provide me with the service I was charged for but never received, stating it would be a good deal for me because she charged more. Really? I was then sent a coupon for 50% off services of a new stylist. Couldn't believe it.  I will NEVER go back and will NEVER recommend. What  a terrible way to treat customers.

I come to Frederick's to see Janelle, who always does an excellent job cutting my hair. I like getting my hair cut from her in the evening on weekends because she always styles it really well for me before I go out. She's friendly and affordable and Frederick's has a nice, laid-back vibe.

Had two mani-pedis here and both times were meh, just okay.

Its more of a hair salon than a nail place so the set-up isn't great. The two nail techs are also somewhat sloppy and will leave nails looking like a good at-home self done job rather than a professional job. This means painted cuticles, uneven lines, thick layers which results in tiny bubbles, sloppy and uneven edges etc. For drying there are no UV dryers. All you get is a small fan.

If you go towards the end of the day they tend to make you feel rushed, which is annoying since you feel obligated to get out before the dinky fan can do its job drying your new polish.

Color selection is somewhat limited but it looks like the polishes they do have are somewhat newer and trendier.