FOXI Nails & Spa in St Charles, MO

Horrible!  I came with my two daughters to get our nails done for my daughter's wedding.  I told the tech that and she didn't even acknowledge it.  Quite rude.

I got a pedicure and a full set of gel nails.  At first, she told me it was going to be $35 for my pedicure but then said she would do gel for $5 more so $40.   Then she said she would take the dead skin off my feet, (which really should be included in the price, but I said okay.  So, she told me that would be $45, plus another $5 to remove a couple of tiny specks of gel polish I had on there.  So now we are up to $55 for a pedicure and somehow the gel wasn't included.  That was going to be more.  She kept changing her price.  So,  I just went with the $45 pedicure with no gel.  
She was quite rude and kept changing her price.  

When it came time to my full set, she told me $55 for those with gel when it clearly states on their menu of services, $45 for gel set.  She said it was because she was giving me long nails.  Well, isn't that what a full set is?
I also told her active length and she gave me a lot longer nail.  

There was a horrible chemical smell in there that really gave me and my daughter a bad headache and was burning my eyes.    I understand all nail salons are going to smell somewhat but this was horrible. I've been in plenty of nail salons and never had this problem.
 
I will never step foot in this place again.  

I don't recommend.  They are a rip-off.

I've left a review on this place a few months ago, I want to respond to the owner but wasn't sure how to do so on yelp, so I figured I would just put another review in. The fact the owner responds to my yelp review (see mine on reviews below under Jade), and claims I was an hour late for my appt is absolutely nonsense. I was right on time and waited for an hour and a half almost 2 hours to even be talked to. After waiting that whole time, they claimed they couldn't do my nails, and I straight up walked without anything getting done. The owner claiming she texted me, basically said they could give me $5 off if I came in again, because they are desperate and didn't want me leaving, and I said it's fine, because I didn't want to get in a back and forth bitch fest with these people. But yet all of this happens to their consistent customer and they claim it's my fault LOL all because they didn't like my review, oh well! So FYI wasn't late for the appt and nothing was fine.

Pros: aesthetic, cleanliness, quality products
Cons: repeatedly terrible service from one tech in particular

I've been to FOXI three times now and the salon as a whole is clean and aesthetically pleasing. My first experience (CBD pedicure) was fantastic. Unfortunately the tech I've had the last two times has made for a less-than-pleasant experience. I've gotten the CBD and Signature pedicure with her, and they've been terrible. The first time, she sanded down my toes with the dremel (despite me asking her not to) shortened the massage, and left me with uneven toenails with sharp corners and smudged polish.. but everyone has off days and I decided to give FOXI another try. Unfortunately, I was placed with the same tech. This time, she was watching a video on her phone that was tucked into the station-- she hardly glanced at my feet while she was working on them. The halfhearted massage focused entirely on my shins (just lightly skimming the skin, no muscle relaxation whatsoever) and actually stopped a few times when she was engrossed in her show. Again, my toenails are uneven with sharp corners and the polish is subpar at best. I want to love this place, but I can't justify returning.

Gatta give a shout out to my girl, Connie. She's the only one I go to to get my nails done and she slays it every time! She gives the best service ever and makes sure each nail is dialed in and perfect THANK YOU CONNIE FOR THE BEST NAILS!!!

My first time at this nail salon, very good service. My technician's name was Travis he was very friendly, attentive, asked how thing were, if massage was good. If I liked color. I will definitely be back.