Emerald Waxing LLC in Apple Valley, MN

It's been over two years since we tried to book 2 pedicure appointments, using our gift cards. My adult daughter and I were given gift cards totaling $135. Imagine our surprise when we found out this so called, "spa" doesn't do pedicures for new clients. We've been hopefully waiting for them to hire a new pedicurist, but the girl answering the phone today said it was doubtful they'd be doing that. Two years ago, we asked for a refund for our gift cards. They won't do that. Get this: This is a "spa" that doesn't do pedicures. It doesn't do facials. It doesn't do massages. Calling Revive a salon and spa, is like calling a restaurant without food - a "restaurant". Oh - what do they do? They do hair (we have our preferred hair stylists) and they do make up and waxing. Definitely not interested in that. They won't refund the money ($135.). It's time Revive changes their name or at least lets people know they aren't a traditional spa. So disappointed in the misrepresentation and the fact that they won't refund us.

Need a haircut? Wax? Color? This place has it all!! I highly recommend coming to see Emily Hanson. She is very polite, respectful and does amazing hair! During covid they are all wearing masks, taking your temperature upon entering, sanitizing, clients wear masks as well. Social distancing is being enforced as well.

I followed my hair stylist to this salon, she has been doing my hair for about 10 years. I drive from Somerset, WI to see Jen C. She is amazing. Always SO happy when I leave Revive! All staff is friendly & kind. Facility is always clean. My hair is in good hands!

I have had nothing but poor experiences with Jen Crane since coming to this salon. It started with a 3 pack of blowouts I purchased. Jen has very limited availability and I had a hard time scheduling with her. When I had to reschedule she later rescheduled an appointment I had, saying she would be out of town and talking badly about the Salon's receptionist. When I called to confirm an appointment, and it wasn't on the books she literally told me, she had been pissed that I had rescheduled appointments on her and that was why she has moved mine, it was never because she was out of town or anything! Additionally I had purchased a Groupon for a keratin treatment she has recommended. She redeemed it with no intention of scheduling it and didn't schedule it until I asked about it and then added additional fees after the fact! I refuse to come back for the 3rd blowout, I have never experienced such poor social skills from a stylist and her lack of availability isn't the customers issues. Additionally redeeming services without having rendered them and no intention of scheduling them is fraudulent. This salon should select better stylists. Very disappointed.

I followed my eyebrow girl here and since then I've had nothing but amazing experiences at Revive since then, no matter who I see. I have seen Emily for 7 years and I would never let anyone else touch my brows!! And Liz is phenomenal at lash lifts and tints!