Ava Lane Hairdressing in Petaluma, CA

Just loved this salon! I needed my roots done, as I have an event this week and couldn't wait for my regular hairstylist. Because this salon got excellent reviews, I decided to try it. I love the way you call them and they text you back. So so much easier to send a text than to talk to someone on the phone especially when there's noise in the background and people are busy. I got a text from Candace right away and she squeezed me in on a Saturday at 12:45 PM. She was so nice and friendly. I absolutely love my hair after she colored it. I decided to return to have her color my hair in the future. The salon is beautiful. She offered me water or coffee or tea which is always a nice touch. The salon is very clean and that always makes a difference. The place is humming on a Saturday which is really nice to see. So glad I found Candace and this salon!

I've been coming to Ava Lane Salon for years. Candace has done an amazing job creating a beautiful space with talented people and a warm small town attitude. I always feel spoiled and welcome every single time. Candace does an amazing job. I love the products they use, the warm elegance of the salon, and of course the color and cut. All the ladies here are friendly and inviting. Highly recommend!

I called looking to schedule an appointment to have a stylist take over my current hair extension services. There was no answer, a recording asked me to text them to make a reservation. I left a message asking for a call back, I had several questions. Following day I received a text message asking if they could help me. We went back and forth a few times with long time periods between them replying to me. I just wanted a call back but apparently that isn't how this salon operates. I found this way of communication very impersonal and unprofessional. I ended up going elsewhere for my services.

I recently got a balayage done at a nearby hair salon. It did not turn out the way that I had asked, and started to look at different hair salons to get it, corrected. That is when I reached to Ava Lane hairdressing, and found Shannon. I saw her work and reached out to her with the before and after picture and what I had wanted. I made an appointment with her and within the first session I was able to see the difference. I had another appointment with her, which was yesterday, and I am just so happy with the results. She knew exactly what I wanted and knew how to tone my hair down and did it perfectly. I am very happy to say that I have found my hairstylist and will not be going with anyone else! Thank you Shannon!!

Just a FYI to anyone looking to come to the salon for the first time, they are not currently accepting new clients. (Neutral 3 stars) Quick edit! Due to the reply message I received on this post above. Please feel free to read the full text exchange and decide for yourselves. Yikes! (One star) no demands, I just prefer to call rather than text. I thought I was texting a bot/not a real person at first because of the scripted generic messages.