Appearances Hair Color & Design Studio in Westminster, CO

People!!!!  Run away as fast as you can from Appearances Hair Salon in Bradburn.  I had an appointment with a young, inexperienced stylist.  I went in & asked for my hair to be dyed brown.   When the gal was finished, it was really hard to see the true color under the salon lights, but she said we can work on the color next time.....   I got home and my husband said, "Oh Sweetie!"  My hair was BRIGHT CLOWN RED!!!!  I decided to dispute the charges.  Today I received a letter in the mail from my bank with a piece of paper the owner said I had signed.  Only:  IT WASN'T MY SIGNATURE.  The owner had forged my signature!!  Ugh!! What a horrible thing to do to a former client.  I absolutely CANNOT, repeat, CANNOT recommend Appearances Hair Salon.  The owner runs a very unethical business.

My daughter was in desperate need of a hair cut. She has been growing her hair out since November and needed a healthy trim. Nothing fancy, just a "take off the dead stuff" straight cut. We have been struggling to make an appointment way in advanced because of her sports and school schedule. Last Wednesday she happened to have sports and school off early and I decided to find a place to get her hair cut before homecoming. I found Appearances via the Kerastase website. I am a big fan of Kerastase and have always found their salons to be high end with amazing customer service and cuts. My normal hair person is in the heart of Denver, and I thought it would be nice to find someone closer to home. I checked out the website, looked at yelp and decided to give this salon a go. I made a 3:15 appointment, and with the salon closing at 6 I didn't think it would be a problem. As soon as we got to the salon we were seated and asked to fill out some information on a tablet. No biggie. Next, Jennifer came to get my daughter to take her back. She gruffly announced that she would not have time to blow dry my daughter's hair because she had to pick her kids up at 4. I have to admit I was taken aback by her display of rudeness, and at this point I should have just politely said that we would go to another salon that had "time". I didn't. I was dumbfounded. I was like... "umm I guess that is fine".  After my daughter went to the back I overheard a few of the calls taken by people wanting appointments.. they didn't get the greatest service either. I think Maryanne from the front desk saw my bewildered look at the overall experience. She came and sat with me and apologized for Jennifer's behavior. She said that Jennifer was frustrated that she was only given 45 minutes with a new client and needed an hour so that she could do a 15 minute consult. She also added that my daughter's hair is thick and that it would take a while to cut. Maryanne reassured me that because Jennifer is a level 4 stylist, all would be well. As it turns out, Jennifer busted through the hair wash, cut, and blow dry and my daughter was finished in 33 minutes. I paid my $61, reluctantly left a tip and went on our way. I don't mind paying good money for a good salon experience, but I left feeling that we would have been better off at Supercuts or some other budget place. At least they would have been nicer. At least the deed was done. I didn't check my daughter's hair cut that night because I was so mad at myself for not walking out in the first place. Flash forward to the next day when I decided to look closely at the cut. It is bad... so bad. It was supposed to be a straight cut in the back, it is super choppy and uneven all throughout. The right side has significant chunks out of it. I honestly cannot believe that this is what we walked away with. I cannot believe that Kerastase even promotes this salon. Never again. I highly recommend that you find another place to get your hair done.

Jen is awesome! She was able to capture exactly what I wanted and it was a fun appointment as well!

I just moved here from California and it's been hell on wheels trying to find a hair artist that I trust. Blonde is not an easy color to master as I've learned from terrible experience prior, so I did alot of research before finding Jen. Her reviews were good so I made the jump and it was worth it. I can in last minute on a bad snow day and Jen made sure I never felt rushed and she went above and beyond with my hair. ABOVE AND BEYOND.
If you're looking for someone to trust with your precious blonde hair. Go to Jen.

I love this salon! Everyone is so friendly and Jacklyn is amazing! I love my hair every time I leave there. I highly recommend the salon and Jacklyn!