Anna's Nails (formerly Billy's Nails) in Plaistow, NH

VERY disappointed with this place!! I should have trad their most recent reviews.. I went here becaue I moved from salem and didn't want to drive to my regarding place.. WOW is all o have at this point. The first time I went the woman didn't know a word I said to her, then had attitude after trying to talk to her. My nails looked HORRIBLE when I left. The nail polish was all over my cuticles and my cuticles looked like I was a man that worked on cars for a living... they charged me $40 and I STILL gave her a $10 tip. Two days later the nails chipped and just looked horrible so I went back to havr them fix this. The owner looks at me and says "you need a new set" (they WERE a new set 3 weeks prior) they charged me $15 to fix the nail color that was all over my cuticles like a 4 year old did them and I STILL gave a $5 tip.. the next llmornjng I look closely at them and they weren't even dry when they sent me out.. so now I'm going back for yhe THIRD time in three days. Again, attitude becsue I'm complaining.. they fix it and two days later they are all chipped and they aren't even nice there are all bumps and look like a child did them.. $70 dollars and my 6 year old grand daughter could have done a better job! I'm not going back its just a waste of my time and energy and why would I keep giving these RUDE and clearly uneducated people my money.. clearly they are just ripping people off.. if your not a "regular" of theirs, they "act" like they do t understand what your saying.. my question is, how do these people get licensed if they can not speak english??!!!! And how in the world are they able to understand what it is that you want if they dont speak the language? Whole I wad there there was a woman being VERY picky and all the techs were picking on her becaue she knew what she wanted.. maybe they should look at the big picture here.. this place shows pis on ther site of beautiful nails however what they don't let you know is that there used to be a young mam there that did an amazing job and those pictures are of HIS work and he is no longer there. FALSE ADVERTISING if u ask me! DONT WASTE YOUR MONEY!!!!I (I did not get pics of the first color because I had thought that it was just a simple mistake but clearly they were upset that I complained)

went there multiple times and was left to wait for 45min- and hour every time. the day of graduation i had an appointment for acrylics and a pedi at 11, and i sat there until 12:30 waiting. they then sat me down and i waited over a half hour at the chair. my nails were square when i asked for coffin and when i said i did not have time for the pedi they tried to make me pay for it bc i was scheduled for one. if i wasn't waiting over 2 hours i wouldn't have had to cancel and be borderline late to my own graduation. ben was the nail tech

Made an appointment for 2pm sat there and got ignored, left at 2:30. Waste of time. If you know you have two people coming in for an appointment why take walk-in's 30mins before and when ur appointments get there make them wait.

Normally this place is amazing, but this last time I went it was horrible. The manicurist rushed through my set, & gave me square when I had asked for coffin. My sisters manicurist took 2 hours & did a very impressive job. The worst thing for me, is this set gave me not one, but TWO fungal infections. See for yourself.

Posted the conversation between the very curt nail tech who did my nails. The back story is simple: I've never had ombré nails before, nor am I privy to how it works. I got a great full set of yellow ombré nails- no complaints there. Until I went to have a fill and was told I would need to have another full set put on if I wanted the yellow to go away (because apparently the yellow is the actual acrylic, therefore it is yellow and will be yellow until you get a new set) . I decided to message the nail tech myself just to put it out there to help clients in the future. He says it can be fixed with a fill, but to remove yellow, it is not physically possible without getting an entire new set! I'll let the readers decide how professional this conversation went!