Amy S. Glover, RPh in Charlottesville, VA

So the most convenient pharmacy to me is a CVS with a one star rating. Oh come on, how bad could it be (I asked myself naively)? Surely they can fill prescriptions with the correct medications, refill them when necessary, notify me when they are ready to pick up (around 30 days after the last time I picked up would be ideal; not just some random number of days), and not "re-shelf" them after two days of being notified so that I have to browse the store for 30 minutes while they start the whole process over again. Don't even get me started on the fact that all CVS pharmacies have to close for lunch because they can't seem to figure out how to stagger their breaks. Anyway, in case you're wondering, this location is definitely one star worthy. The convenience of the location just isn't worth dealing with their constant incompetence. PS. the fact that they can't even figure out the difference between AM and PM on their posted hours should let you know that attention to detail isn't exactly a high priority for them.

Went inside to get a flu shot and pick up prescriptions. There were customers in line with me who were not wearing any masks. Half the people working at the CVS, including pharmacy employees were not wearing their masks properly. A few had the masks hanging under their noses, some the masks were so loose it was not effective and one guy had his mask hanging by one ear, not in his face at all. Stay outside of this store. They do have a drive through pharmacy, so that is good.

Whenever I go to this CVS it's always having to wait much longer that the time they say they are ready. The emmet street location is much better situation and only about 10 minutes away. Would recommend going to that location instead

I honestly hate giving any business a 1 Star but this pharmacy deserves it. So I had a back injury on Christmas that I had to go to the ER for. I got subscribed some pain medicine & muscle relaxers cause I simply couldn't sleep. So my gf dropped both subscriptions off at 11:30 & returned at 1pm & they weren't ready & she was told it would take 2 more hours, so we returned at 8pm and was once again were told it wasn't ready & it could be done in an hour but there was no guarantee. They closed 2 hours later & my meds were never available. I get that after Christmas you have a lot of people coming in but that after 10.5 hours you couldn't finish 2 prescriptions. So now I'll have to hope I can make it through the pain and get to sleep and also go back to work for 8 hours. Honestly I may never get my prescriptions from here again.

I went through the drive thru, and I have an infant with me, and they said my prescription will be ready in thirty minutes, so I went to Walmart to pick up dinner and formula, then went to my grandmothers house so she could see the baby, so I was gone for an hour or more. So I came back and went inside and asked them when it would be ready and she said 10 minutes. So I wondered around the store and came back and a male representative said they didn't have it in stock. Are you kidding me? So I asked why would she say ten minutes if it wasn't in stock. And they both just got frustrated so I just ended up leaving. I'm going to get my doctor to change the place my prescriptions are sent in.