Aloha Nails Rea Farms in Charlotte, NC

I'd come in a day ago with the intention of trying a new place and having my entire manicure set removed and freshly redone, to which I was denied under the "suggestion" that I should just get a fill-in to save me time and money.

Fine. Understandably, walk-ins are less of a priority to invest more time and effort into than regular appointments-- not to mention they were getting busier by the minute-- so I abided by the (very) strong insistence to just get a fill-in, despite that being exactly what I did not want.

Keep in mind, I rarely ever get my nails done. I find it far too expensive and inconvenient to maintain considering how fast they grow out or how easily they break. Thus, if I get them done once, you can bet I'll leave that set on for up to over a month before getting a touch up. For these prices? They better last awhile. Which is precisely what I did with my last set: I got a full acrylic set sometime in December, and though they guaranteed a lot of compliments, I wasn't particularly a fan of how the last place did little to no nail prep on my natural nails before attaching tips and powder. Given how long this set has been on as well, I wanted to ensure the clean feeling of a fresh set with a different nail prep procedure that fit my liking.

Consequently, that did not take place. The fill-in here was done very hastily and carelessly. Uneven, no nail prep to my broken nail (which was again, exactly why I wanted them completely redone regardless of cost or time--because I didn't appreciate gluing tips and powder on broken, jagged natural nails the way my visit to the last place did), and with barely an attempt to change the shape to what I requested and gave examples of many times before and during the session. The skin around every single one of my nails was cut up and are even now bleeding, the morning after my visit (yesterday) one of the nails had already broken cleanly off in half, and there are still noticeable gaps at the base of my nail bed, giving an already grown out appearance.

To top it off, this "time and money saving" fill-in was STILL more expensive than the original full set I previously had done elsewhere. This is only the second time I've had my nails done within the past two months for the first time in over a year, and now I've got to walk around for weeks with an inexplicably awful set because I am not willing to blow another near 100 to get my hands screwed up again a DAY after getting them done. No thank you.

Went to get a bikini/ half leg wax. Made an appointment they were late. OK not a big deal. Put me in a room with somebody who could only do an eyebrow wax, no big deal. After eyebrows went to another room with a different tech. She asked me to lay down on a plastic lounge chair in my underwear! Which I confirmed and she said yes.  I asked her for a chair cover and she said I didn't need one. And then she saw how uncomfortable I was and got one. Gross. Then she painfully applied wax that was too cold to the outside of my leg. She realized and stopped, and besides, I told her inner thigh, not my outer hairless leg. Not sure what kind of wax they use but theirs was extremely painful. After completing the bikini area, the wax applicator bottle had warmed up and she did that. When I went to pay they charged me $35 for a bikini wax and $45 for inner thigh totaling $75.  When I told her that didn't sound right the woman said it's $35 plus and I said I know it's plus but that is way too high. To which she kept saying it's 35+. Since when does half a leg not include the bikini. Does anybody go in there just to get the middle of their thigh waxed?? It was a horrible experience from the beginning to the middle to the end. I wish I had never gone. To sum it up I paid first class prices for a coach experience.

The absolute worst pedicure I've ever had !  The technician I had took phone calls and texted people while giving me a pedicure, she didn't even do the full services included in the pedicure.  She rushed through the process.  Her painting job was a hack I have polish all over the place and they look lumpy. Their website stated $5 off gel in Wednesdays however they would not honor it because they said it was for "nails only" and didn't apply to toes and pedicures!  They should state that on the website.  They refused to refund me, they downgraded my pedicure but I didn't feel I should pay for something I didn't even get, I now have to go pay someone else to fix their mess.  Don't waste your money, go somewhere else! We even called a week in advance and made reservations and they were still scrambling because they were not prepared.  Negative -5 stars !

Subpar service here, given them too many chances but always leaving disappointed.   This place doesn't care if you give recurring business , always rushing folks out , guess they survive from Rea Farms foot traffic but thankfully there's better places to go for a better nail experience

I've been a customer since before Covid or longer.. This is a decent sized shop with a lot of employees.. based on my last two bad experiences with the same female tech I've learned a lesson.. in a shop this big find someone you like and stick with them. For now though, I'll take my nails elsewhere.