A Nail Bar in Plano, TX

Been here many times. It's going downhill. Today, for example, I had reservations for 2 at 130. I sat for 30 minutes waiting for assistance. The manager and owner ignored me. Then at 2 a totally incompetent girl started on my pedi. 40 minutes late she was still on the same foot. My partner was completed in 20 minutes. 45 minutes later one foot was still not complete. I left with 1/2 a pedicure, no manicure and no one cared. never ever again, 4 people walked out because of lack of service. Awful, aweful experience. The workers told me to contact female manager, who ignored me. Male manager hid in the restroom. Unbelievably bad

I haven't had my nails done in years. Emily gave me a set of dip nails and they turned out fantastic. Just the right shape and size. I will go back to her for sure.

The ambiance is really relaxing and pretty inside. The girls did a great leg massage with my pedicure. My nex gen looked absolutely beautiful. They had really great energy in there and a full bar. Always love a cocktail when getting my nails done. This place is my new fav on this side of plano.

After much searching when my old nail salon closed down during COVID (yes, I've gone without nails for almost 3 years!!) I found this gem today! Kim and Trina were awesome!! They were friendly and easy to talk to through the whole service. My daughter's comment as we drove home was "I'd go back just to be friends with them!!" I'm a product oriented person- if I'm going to pay to have my nails done, I am thrilled to have new friends- but the nails better be excellent as well! They are!! Both Kim and Trina were meticulous- making sure every edge and stroke was perfect! My daughter showed Trina a picture of what she wanted and I swear you couldn't have told the picture from the end result-- PERFECT! Kim gave the best shoulder and neck massage with my manicure and my nails (just gel- I didn't get anything big this time) were exactly the right length and not too thick. Bottom line- I was 100% pleased and will definitely be back!! The shop was clean, Trina and Kim were professional, careful, friendly and efficient, the other staff was nice and friendly, and the price was appropriate for the services.

What a nightmare! Sitting here at the salon now and disgusted! I called this morning and they said they could do my sister, my mom, 2 kids, and myself at 1:30. We get here on time. I have previously came here before and had a great experience so i looked forward to bringing my family back. Then this guy just soaks all of our feet in cold water while we wait a loooong time. I waited 30 mins before they started on me. 50 mins later they start on my sister. Its been an hour now and they still haven't started on my mom or kids so my family is walking out! They constantly have an excuse that they dont have enough help! Well when i called and said we have 5 people, they should have admitted we have nobody here to do this! What an embarrassment! We came to do this as a family and are beyond upset that they cant be honest and upfront that they dont have the help to accommodate all of us! Ill never be back! My mom came to the area to have this time with us! It is not a cheap place and the treatment is horrific! Go elsewhere unless you have the entire day to waste your time! I hope the manager gets back to me to make this right! Beyond upset with the very poor customer service!