Xtreme Nail & Lashes in Las Vegas, NV

Not sure if google deleted my review or the owner but:

I'm not the type to leave reviews, this is my first review ever. I would like to say, that the lady that did my nail is sweet, nothing wrong with her customer service at all.
My friend and I were not aware that they closed at 10 or 11pm, since google did say 24 hours (but we should have double checked their site itself because it did seem odd). I've never had a problem or ever disliked my nails anytime I get them done else where, i'm back in town and my friend and I decided to spontaneously get our nails done last minute while we were out. I am unhappy with the end result, I could have asked her to remove it right there and then but they were already practically closing so i had decided to just go back the next morning of which I did. I emphasized how unhappy | was with the end result and wanted a refund, I tipped, and said they could keep the tip and removal service I just want the gel service refunded. The lady that helped me up front offered to redo my nails and fix it but of course this being my result from the previous night is not a very good first impression, thus I did not want anything else done in that place and went to my usual tech that fortunately had an opening that morning. I asked for a refund and was told I can't get a refund due to the fact that the lady that did my nails worked over time so they wont be able to do a refund.
Because they took in walk ins knowing how long it would take near closing? Not only that, never have I ever heard of that being a reason to be denied a refund.
I asked around, nope everyone says thats absurd. That alone made me more upset than the results of nails.

Came here because I use to come to this shop before covid, when I walked in and didn't see anyone that use to work there I should have knew! I came in do get a fill the first day the guy completely messed up my design the guy asked me to come back tomorrow and I didn't have to pay only for her to mess up my shape it's literally dents in my nails and yet again mess up my design I will never come back they are better off telling clients what they can't do then to have them sit while getting there nails worked on just for it to look like this and I even tipped the second time as well just for there time

Leaving the gym decided to get a pedicure here since it was close. Called ahead and made appointment, when i walked in notice not a single customer was here on a Sunday. For me it is kinda nice lol. I asked for a Gel Pedi French tip, so far everything is going smooth. Nice massage chair and the lady is very nice and doing a good job. My only complaint is that there is a fly in here going crazy. I hated to ask but I was like... "um do you guys have a fly swatter? This fly keeps landing over here." And the lady just swats at the air.  I'm like ok.... So no solution to the fly problem you just have to endure flies bugging you cool. During my French tip I asked it she could put a second coat of white at the top, a lot of the nail techs I go to usually will do that to ensure they won't chip. And the lady told me no she couldn't. Since I always do French tip I just know it was lazy. We finished the pedicure and overall was just ok, she didn't massage the legs or feet at all and that's one of the best parts. So yea overall will never come back. I wouldn't recommend coming here unless you like flies and lazy workers.

The lady was completely rude didn't want me to ask any questions about what she was using and got a attitude even I would tell her how I wanted my nails they have no customers in here I guess that should have been a sign

ZERO STARS!!!! WORST EXPERIENCE EVER!!!! Let me tell you, I came here for a simple gel full set! I requested a certain length, my technician (male, probably mid 30's) suggested a longer length for the design I had chosen. I said okay and proceeded with the acrylic application. Once the acrylic was applied I advised him they were still too long and asked if he would cut them down a bit which he agreed. Once all of the nails had been cut down, I noticed that the thumbnails were a bit shorter than I liked, and this is where the problem began. Initially only one thumb was too short. However, he quickly cut down the other thumb, making them both too short. After a lot of unnecessary back-and-forth, we came to a point of taking both thumbs off and redoing them to the proper length, however, once it was time to cut the thumb to the length I preferred I was told he would prefer to take the entire set off, then to cut my thumbs to the length I was requesting, because somehow that was me telling him how to do nails. With that I was told that he was removing my nails and not providing me any services. Do not go to this salon if you have any other option and even then, personally I would rather go without nails than to come back here!!!