Urban Nail Salon in New York, NY

This is a great salon. They don't have too many people working so careful what time you go if it's without an appointment. They have good prices too. I got a gel pedicure for $45 the other day. I think they also take Venmo for tips which is nice when you don't have cash.

Booked a French Manicure through ClassPass the day before. Told the front desk woman that I had an appointment and she knew it was for a French mani. Told my manicurist that I paid through ClassPass and can pay the tip via Zelle (that's the stores preference). The manicurist proceeded to give me a GEL French manicure and once it was done I said I have to pay in full. This was AFTER I left a review on ClassPass for them. They told me they stopped using the service 2 years ago - spoke to ClassPass and this was not true. They waited til the other customers left and the three women left told me I had to pay $50 dollars regardless. Spoke to ClassPass and confirmed it was a scam. Did not get refunded by the salon and almost didn't give me a receipt as I paid in cash. The $50 was more than what their own website charges for the service. Please be careful here, especially if you're there alone

This is my second time going to this place and I did not like this place. First time when I went I only did a quick manicure, it was fine and convenient. Today I went to take off my color gel and do a regular manicure. The lady first told me I have to pay $5 to take off gel which is normal every where. But she just used the machine to file down my nail to remove the gel although I told her my nails are so thin and please use the foil paper to remove. Then she pretends she didn't understand and continue using the machine to file them off. Entire time she was rushing. I will not go back to this place again.

I've been going to same nail salon in Brooklyn for the last ten years and never had an issue with them. Due to the fact that I wanted my nails freshly done before my birthday, I went here for the first time. Not only did I pay double what I usually pay, they did a horrible job. Three of my nails started peeling off about 30 minutes after I left the salon and almost all of my nails had clear nail polish on the skin. All my nails are a different shape from each other and there's a lot of empty space that isn't fully filled in with nail polish. When I came back to fix my nails, I was greeted with attitude and was blamed for chipping my own nails. WHY would I leave the salon and chip my own nails 30 minutes after they did them to just have to go all the way back to them? Also, when I came to them I had my old gel on which was in perfect condition other than being outgrown. When they re-did my nails, one came out bumpy anyway. One nail also looked like it had a thicker layer of nail polish on half of it and when I pointed it out they said that's just how my nail is. My nail has never looked like that after a manicure in my life and now suddenly they're telling me it's thicker on one half? Anyway, I would not recommend this nail salon to anyone for just their attitude alone. Forgot to mention that the lady who did my nails originally hurt me multiple times during the process.

I wouldn't recommend this salon. Made an appointment this past Friday and still waited and was rushed. The lady doing my mani/pedi was aggressive and left my cuticles bleeding. Did not end up getting my eyebrows done.