UPSCALE NAILS & SPA in St. Louis, MO

My girlfriend came here and was to scared to write a review or bring it to the salons attention so I will. What happened to her should not have to happen to other people. She went in got a full set and the lady doing her nails didn't say a word to her the whole time besides for asking what color she wanted. Even when she cut my girlfriends finger she didn't say anything but she was clearly bleeding and now her finger is badly infected so to the cut. She had to go to urgent care and get anabiotic's.

Went in for a mani/pedi to treat myself before giving birth 3 days later. Little did I know this pedicure was going to give me more pain than my c-section. They ended up giving me 3rd degree chemical burn on my leg and ankle from getting callus cream on it and then wrapping it in the bag with the wax. Most excruciating pain. I think having antibiotics from my c-section saved it from getting worse thank god. I called them back the day it happened after I made it home to look at the damage. They asked me to come back and all they did was refund me for just my pedicure not even my entire visit. She took my name and number because she said she'd follow up to see how I was doing and never heard anything. For such a "high end" pricey salon, I expected more! Highly disappointed and never going back.

Billy at Upscale Nails is amazing. Holds good conversations if you wanna talk. Listens to what you want and will even help you pick colors. Yesterday when I went in I was torn on what to do so I told him to do whatever with the color and shape. Turned out so cute.

They do a nice job, I just get super tired of being told how I need to stop drinking soda and hydrate (when I don't drink soda). It was honestly hounding bout my skin condition (I literally see a derm every 4 months), and I paid $150 for Mani and Pedi before my flight. 4 days in and the gel I paid an extra $20 is peeling off.

It's hard to want to keep coming in when I feel like shit when I leave. I think I could save money and not be verbally berated for dry skin I can't change. Just food for thought for those looking, this isn't the first time it's happened which now is a pretty harsh pattern and is not acceptable. Super sad that any client would be made to feel badly. I'm looking for a regular spot so anyone reading this I love a nice pedicure!

Set up 4 appointment online, got to the appointment receptionist says we don't have your appointment you'll have to wait but I'll try to get you in quick. She was at least nice. Finally get in for a pedicure and the tech was rushed.  Unfortunately she did my manicure also. See pics below one day later.  Ridiculous that all my nails are chipping off. My daughter had an appointment also and her tech got up five times to go wait on other customers. She finally left in the middle of her pedicure. We will never go back!