Ulta Beauty in Corona, CA

I took my 13 yr old in for her birthday haircut. Charity was her stylist and she did exactly what my daughter wanted , made her feel like a princess and she left there with the biggest smile !!! While she was getting her haircut I wondered around the store and Brianna help me with makeup and hair products. She was so sweet and so helpful. She made this middle aged , over weight mom feel comfortable in a store that honestly I usually don't feel comfortable in anymore. Not because of the employees but just because I feel like all the trendy makeup and hair stuff is for young ladies ... not me. But Brianna was so helpful and kind and really went out of her way to make sure I had the right products for me that made me feel good about myself. Both my daughter and I left that store feeling good about ourselves.

This review is for ulta salon! I ABSOLUTELY DO NOT RECOMMEND! Save your hair ladies, these so called "stylists" don't know how to safely do hair!!! I booked a highlight appointment with Jamie. I sat in the chair for 4 hours! She is super slow! She also over processed the bleach in my hair which caused bleach stains on my shirt. She also didn't didn't distribute the toner correctly leaving my hair with patchy and brassy toner/hair strands. I absolutely do not recommend! She absolutely ruined my hair and now my hair is patchy, brassy, frizzy, damaged, and over all broken and keep in mind i have south Asian thick hair! Imagine what she will do with thinner and finer hair which most people have!! BEWAREEEEE!! Alex, the salon manager is a big bitch as well! My service also included a blow dry, which they did not do my blow dryer in the floor hour. I also had to go pick up my younger daughter, and I told him that I would be back within 20 minutes and they still were unable to get my blow dryer done. They told me that once I leave the chair, I am unable to get my blow dryer, and I would have to pay for it, and that they were unable to accommodate me for anything. This was all verbally said by the salon manager Alex. ALL IN ALL ladies... don't waste ur time with ulta salon. -Amber A.

I was visiting my sister from out of town. We came here on a weekend to grab supplies for our trip. I came in with my two sisters and my daughter and at first everyone seemed very friendly. But then we came to realize that they kept coming up to us one after another and asking if we needed any help. Over and over and over again. They basically made us feel very uncomfortable as if we were shop lifting. Staring at us and following us around. And talking about it over their head pieces. Super unprofessional!! Won't be back here- thumbs down ZERO STARS

Sometimes it's the people who keep you coming back! It's nice to walk into a business and immediately be recognized and greeted by a friendly staff. It just sets the tone for a Great shopping experience. For me, it makes me feel welcomed and many times sets the tone for the rest of the day. Too many times when Ive left a store, I felt like I was invisible. Employees walk right past you without any acknowledgment or they stand talking about some tragedy in their life that has nothing to do with work. We've all experienced this and many times have felt like it was an inconvienace to help me with my purchase. Never at Ulta Corona! Someone has always politely approached me and offered their help. I appreciate this! I don't know my way around every store. Often I want to get in, make my purchase and scratch that stop off my list. Being a fellow business owner, I know the importance of good customer service and understand that being knowledgable and providing a higher level of service is the key to any successful business plan. Karina is the store manager at this location and it's apparent she has developed a solid business model designed around providing outstanding customer service! I have always found that the staff is well trained, knowledgeable in the product lines they carry and genuinely interested in seeing that each customer has a good shopping experience. It's this level of attention that has made me comfortable with their recommendations and with the services they provided and the purchased I have made. A huge shout out to Karina, Kat and Alexis for making our most recent visit enjoyable and welcoming. #ulta @ulta

I am consistently impressed with the level of customer service I receive every single time I ever visit this store. Every time I have ever needed assistance with a skin care product there is someone there to help me and provide excellent customer service. They always listen to exactly what I need and have an impressive knowledge base on all the products. I will continue to shop here every time I need anything and I love that I can have such an amazing experience every time I visit. Thank you Ulta for being so amazing. You have my business... always!