Top Nails & Spa in Hattiesburg, MS

Customer service- it was quick but extremely rushed. There were multiple times were he hurt my hands and nipped my cuticles. During the session there were many mistakes and when I politely corrected him he did listen. My camera is bad but they are kinda see through. At the end, he squirted the oil on my nails carelessly and didn't rub it in, so there was really no point in the oil at all. The whole thing lasted about 50mins and it shows. All in all the skills just aren't there.

Quality- the material they used isn't the best and they aren't comfortable on my nails. When light is hitting the beck of my nail, I can see straight through which never happened with my tech. All of my nails on both hands are all different lengths and much shorter than I wanted, excluding my thumbs i did tell him to make them obnoxiously short due to weak nail beds.

Sanitation- nasty asf. When he was done with the girl in front of me, he had me sit down and did no sanitizing. It was very clear walking in that they weren't practicing proper sanitation.

Price- this set was $70. Not insanely bad but with the quality and them hurting just typing really sucks. I would take them off but I saved up for weeks and I start up school again tomorrow.

I usually don't write these but the experience at the place genuinely sucked and I really wish I would've waiting to go somewhere else.

I usually go to this place get my nails done. So I decided to get a pedicure for the first time. I noticed that the woman assisting me was going to use the same unclean nail utensils that she used on a prior customer. I asked her to get clean and sterile utensils for my service due to cross contamination and she did. But the gentleman in the shop became upset as well as another female employee there. When I saw that I just left. Very nasty and unprofessional.

My friends and I came to get our nails done for her birthday, and one of our friends got acrylic and the man started working on her nails then left to go work on someone else and she sat there for 15 minutes without anyone working on her. They didn't have the color she wanted or a design. The birthday girl got the wrong color and they didn't even ask what nail shape she wanted. Not to mention they got the polish all over a few fingers and some were messed up too. For me I wanted one color and they had every color other than the one I wanted. Then got mine messed up as well. They left grit on my nails as well. We got gel and when we put our nails under the uv light it started to sting our nails. I Do not recommend this place to anyone.

I have to say I am beyond disappointed and disgusted with the customer service. I walked in and greeted everyone and expressed that it was my first time there and to get my nails done. They asked me, 'what do you want', I said my friend said to try gel polish they said ok. They were very impatient with me even when I was picking out the color. I don't know about anyone else but I like to get to know who's serving me so I can tip them just like I do with my hair I conversed with the stylist ya know. The more I ask questions the more irritated the lady got And she started making facial expressions in huffing and puffing and speaking in her natural language so I just sit there and let her finish. When she was done there was still nail polish on my skin around my nails and there were some spots missing on the edges of my nail is well I asked may I have some nail polish remover so I can remove the nail polish around my nail and she said where is the problem where is the problem and I pointed it out on multiple fingers then I tried picking it off myself then she just got a finger nail filer and scraped my skin. Very horrible first time experience! I've seen people get their nails done before they usually shave the nail even it out and do all the extra stuff but that wasn't done for me she didn't even ask me to wash my hands before she operated on me which I found pretty disgusting so I'm just never going to come here again yes is cheap but I rather pay more somewhere else and get better service and quality.

I am new to the area and have only been to one other nail shop in town. I decided to try this place since I pass by frequently and let me say I am highly disappointed. The customer service was just as bad the work is horrible..... my nails are uneven some look like duck feet others have bumps and lumps. I do not recommend this place to anyone.