Tiffany Nails & Spa in Fort Wayne, IN

I had my toenails done there by Sally.  I've be there quite a few times and this is the first time I was dissatisfied.  Half way through y Pedicure, she took my charge card, and after returning my card and receipt, she left and ever came back.  I was there by myself in the back room for almost 15 minutes when I just got up and left and left the toe separators in the chair with my pedicure about 69% complete.  Nice service but incomplete.  As I walked out, she was already doing someone else.

Today I had a lovely gel mani/pedi at Tiffany Nails.  My complaint is not with my terrific nail tech, but with a male employee (manager?) who I dealt with when paying my bill.  I had a very generous gift card that had been expired for 6 weeks.  He not only refused to honor the gift card, but also embarrassed me and was very rude.  "A rule's a rule!" he said harshly.  He refused to show me grace or courtesy and I felt very, very small when leaving.  I will not be visiting Tiffany Nails again.  We have so many terrific nail salons in Fort Wayne that are far more courteous and professional.  Tiffany just lost a regular customer and I will advise my friends to refrain from visiting Tiffany, as well.

spent hours in this salon after they messed up my nails, they didn't give me my money back, they BARELY fixed my nails and were yelling at me and making me feel bad the entire time they were redoing them

Went here for my birthday for mani pedis. Brought my sister, and daughter for a 4 pm apt. The plan was for us all to sit together and chit chat. Common sense would be to sit us together right? Well nxt time i wont assume that because This was not the plan the techs had for us. My daughter was sat on the other side from us by herself and couldnt conversate with us and i was the last one in the room from picking colors after the tubs started to fill and my daughters pedi had already begun. My daughters pedi was over and done with in ten mins and the gel polish was either on her skin connected to nail (so it will peel off the nail sooner then its suppose to) or the entire nail wasnt covered..and she was taken out for nails before my sister and i even got our feet scrubbed so i couldnt even watch to make sure things were done right since its hard to sometimes understand the techs. They sat me down in a broken massager, i asked them to cool the water down bc it was boiling hot and it ended up being to cold and he didnt turn my jets on.No drinks offered. Before my leg soak my sister was done and taken out for nails on the opposite side of the wall as my daughter. So i was by myself for an extra half hour..pretty lonely girl day for my birthday.At that point i told the tech.. yuh know the whole point in us making an apt was for us all to get this done together ... so he went to go move my colors to a seat next to her which tells me he didnt plan on having me nxt to her..he also left my towels on my legs too long and the towels became FREEZING from going to hot to cold.. he cut up my toes and my skin by my fingernails.. ouchiee .... No part of this pedi was relaxing .. i love my nails they look great however they are not all of equal length.. he didnt even match finger to finger to check to make sure they matched. Then it took my tech almost an hour longer to finish my nails after my sister had finished so my daughter was waiting for close to two hours. At that point i just kept my mouth shut abut the nail length because i was so over it and in alot of pain from sitting for so long. I appreciate the nice careful job my tech did and took his time however it was unnecessary and i wasnt happy by the time i left. But my nails are pretty and so are my daughters and sisters! Im also glad i didnt spend and arm and a leg for my daughter and i's mani pedis becauseeeeeee i would have not tipped!

They did a great job! Took their time and made sure I liked my nails. Will be going back.