The Look Salon Katy in Katy, TX

What an enormous waste of money. I booked an appointment online for a blowout thinking it would be similar to a dry bar experience where you can pick a style. When I arrived and they confirmed blow out, I asked if we could add a few curls/waves. They said they could but then it would be a "curl service." I never anticipated that it would be a $55 dollar blow out with a $50 "curl service" added on. I have shoulder length hair and it took the stylist approx 40 min of her time. The style is fine but ONE HUNDRED AND FIVE dollars. My permanent stylist in the galleria area charges me mayyybeeeee $45. We aren't talking a prom up do here. Not to mention that the staff and stylist were incredibly rude, no greetings, no even considerable kindness. Absolutely will never go back and would not recommend to anyone.

Had to leave before the service because they were running so far behind. Had a line of people with appointments that had been waiting for hours. You couldn't pay me to go back. They also haven't changed the sign on the building from the prior salon so they are impossible to find.

We booked an appointment with Chelsea for a curl styling, for my daughter's Homecoming dance. The appointment was easy to book, I got text reminders, and even with it being the last appointment of her day, she was still running on schedule and we didn't wait long after arriving. We could tell that Chelsea had had a rough day just from the phone calls she got, and the customer before us, but she still smiled and had a good attitude during our appointment. We showed up with dry, clean hair, ready to go. My daughter had a picture of the style she was going for, and Chelsea matched it perfectly. Her hair was beautiful! Thank you very much, Chelsea! We will be back for future occasions, for sire!

Going to a salon should be an enjoyable experience. I made an appointment for my child for $50 cut&blow dry. My daughter got a wash, dry, flat iron. --No Cut. She was a little more rough with my daughter than I would like. Someone working with children should be more gentle. They were understaffed with 2 employees and only standing room in the waiting area. Maybe this added to her frustrations and impatience with us. After that, she ended up charging me $100 --and that was not even with a haircut. I would never return or take my daughter again. And I still tipped because I am too darn nice. My mom saw her hair and commented how dry it looked. When I leave other salons, it is silky straight. Not worth it at all. I will go to a salon where my daughter has a good experience and feels cared for and I get my money's worth. Feeling duped Update- Today I had the misfortune of talking to the owner, Tameka, of this wannabe salon. She actually did all the talking over me and lying--saying she could hear the conversation her stylist had with me regarding the extra charges. Never was I told that a flat iron for a child was $50! And if you are charging for length as you say, why didn't you itemize your receipt correctly? Also, why didn't you subtract for NOT cutting her hair? Worse still, Chelsea made my daughter cry because she was so rough. It's crazy to me that they set the bar so low and everyone is supposed to be ok with that?? And what ...pay them outrageous prices for unsatisfactory work?? And deal with a juvenile owner? No thanks. I have had better and my family deserves better.

This was the worst blowout I've ever received. I asked for volume and curls and left with my hair completely flat. The FEW curls added were done with a straightener and I was charged an additional $50 for curls that look unnatural. Do not recommend.