T & T Nails in Monaca, PA

Had an appointment for 10:30 and waited an hour to go back. I got up to leave after sitting in the chair for 20 mins. The pedi price was crazy for having me wait an hour and found a spot under the paint on my one toe. very disappointed

Coming in from out of town I wasn't sure where to go so I picked my old spot I used to go to 10 years ago... man, a lot has surely changed. I came in with my two sisters for four services. (One dip manicure, one full acrylic set, one "color me pretty" pedicure with gel and French, and another pedicure). Not only were they very unwelcoming, but the whole experience was awful from start to finish. Both My mani/ pedi was done before either of my sisters services were even close to being done. My toenails are short so I suggested just doing a basic white to which I was ensured " no we can do it" ( assuming because French is more). Anyways, after "completing" all services I went to pay where I asked to speak to a manager about how awful... during the pedicure the woman did not once even rub my leg/ foot even though I did not pay for a basic pedi. To make matters worse, the man cut my sisters cuticles so bad. I attempted to speak to to the owner Hana who tried to guilt trip me into " my employees feel bad when they do bad work and this is how they feed their families." I was told I would be receiving a $30 credit per service for future appointments to which I declined and asked to be reimbursed as I am not local ( nor would I ever step back into this messy place- and yes it was insanitary as well) and finally we agreed that she would credit the money back to which she never did . I will leave photos of the work they are apparently proud of so that you can make your own decisions next time you want to treat yourself or your family.

I had an appointment but I said it could be with anyone. They took walk ins before me. The appointment was irrelevant. I ended up leaving after everyone that walked in was taken before me. I have been here before and watched staff argue with customers . They can be harsh and rude. It was close to home but I will go elsewhere from now on.

If you are looking for a clean salon and friendly staff, this is definitely NOT the place to go. If I could give zero stars I would. My daughter, my granddaughter and I set out for a morning of fun starting with pedicures. We even had appointments but were still treated rudely. They have a full menu of kid services, but no actual accommodations for kids. They just shoved a beaten up Winnie the Pooh pillow behind her back. They did however take the time, actually multiple times, to let us know if she messed up her polish they would NOT fix it. I was sitting in one of the back chairs and had full view of the uncleanliness in this place. Including on the chairs themselves. What happened to good customer service and actually caring about the people in your establishment. What a shame. I for one am tired of going into places with staff acting like they're doing ME a big favor by performing services or just waiting on me. I will not be going back to this establishment and they should really start to think about how they're treating their customers because we were not exclusive to the rudeness. It really is a shame that you just can't find a place to go into where people are actually nice to you and happy that you're there.

T & T is about 10 minutes from my house. It is not my number 1 place to go but it is a good option. I think they do a good job, have great prices, and they have a great amount of polish. The thing that does not give them a higher rating is that you do not feel cared for or important...you are just another person.