Suncrest Nails in Morgantown, WV

They were mediocre. Not terrible but I don't think I would go back there. Everyone was nice and they had a nice salon but when I left my nails were stained with the dip powder and my cuticles did not look good. Also they didn't paint to the edge of my nail but some of the edges have residue from the powder. Like I said, mediocre but I wouldn't go back.

advertised pricing is false.
salon is not well cleaned
staff are rude
charged for a full manicure when just filed my nails. no polish. no massage

gel pedicure was sloppy.
process of choosing servicw was confusing. will not be back or recommend this place.
was there for a nice mani pedi with my daughters. the staff were rude. when asked about the prices felt yelled at.

Absolutely terrible! I took my daughter to get her first mani/pedi. I started by asking the man up front how much it would be for her mani/pedi. He said $45. We sat in the chairs 10 mins until a woman came over and started my pedicure. My daughter sat in her chair, very patient, watching her tablet. Eventually, half way through mine, she became impatient. I asked if they could put some water in it so it would keep her occupied. They act like it was a big deal, but they did it anyways. She was so short so to get her feet in the water she had to lean in a little. The "boy" next to us says to me, "Can you tell your kid to sit down so she doesn't fall out." After I told her to scoot back a little. She was trying to get her feet in again and the woman doing my toes told her to sit down. At this point I'm biting my tongue because she's not even standing up, splashing, or anything! The "boy" in the picture finally moves on to my daughters feet.... The man from the front entrance came over and asked me if I wanted just regular polish for my daughter or gel. That gel would be an extra $15. Originally he told me $45 total for her and didn't mention gel so I just said regular is fine. A couple seconds later I asked the "boy" in the picture, as he's taking my daughters old polish off, does the $45 total he gave me include the gel or is that an extra $15. He said, "We already discussed this." At this point I was tired of the way he was treating us. I said, "No one said if the $45 included gel polish or not. You have been rude to us since we got here. Like earlier, you could have asked my little girl nicely to sit back so she didn't slip. You have ruined this whole experience for us. We will take our business elsewhere. Just don't touch her anymore." He responded, "I didn't plan to." Then got up and left the salon. Thankfully the woman doing my pedicure was just finishing up. She did apologize and offer to do my daughters nails herself but at that point I was ready to leave.

Where to begin!? I have come here about 5 or 6 times, I only had 1 decent experience. This past time I took my daughter and we were sent to the overflow salon, where my daughter got a pedicure and manicure and I just got a manicure. We had appointments for 4:30, she got there early and they started her pedi. They started my manicure and I got out at 5:20ish... okay, no big deal. My daughter stayed to get her manicure, it took 4 additional hours. I had actually went home, and got worried that she had been abducted, and drove back to the salon, we saw her and went home, when she finally got home, her finger had a huge cut on it and was swollen. The lady put superglue on it to stop the bleeding! On top of that her manicure alone costed $70 and what were supposed to be roses looked like weeds. I would show a pic, but my daughter is out of town. Anyway, one of my nails broke, so as you would after paying 60 bucks for less than great nails (never again) I went after work to get it fixed, the place I had them done, told me to come back at 5, I said I cannot, they said come back another day. So, i went to the other store, owned by the same people, the guy sits me down and proceeds to have me wait behind a lady getting a full set. I needed 1 nail fixed. Needless to say, I left and will never spend another dime in that place! Horrible experience! Way overpriced, and NEVER the color or design you want!!!!! The picture below is after I had to file it down!

I have been going to this place for probably at least six or seven years? I used to go and get a brand new full set, including a design with stones or whatever it was that I wanted for like a maximum price of $60 with a regular full set and paint just $40. I went a couple weeks ago and I had them down for a Lady Gaga concert so I had you know like some stones extra things done and it cost me $145.! So I was thinking well maybe this is just because I got so many stones or something? I went back to get them filled and paying it again and paid $135! Not a new set, no design, no stones just one fill and paint.! Completely ridiculous and the attitude is horrible! Not to mention very painful experience.