Studio Balayage Michigan in Birmingham, MI

I am writing this review to hopefully prevent someone from having the disturbing experience that I did at this salon. My $200 are down the drain with a hair color I didn't ask for, and I was degraded by Eda for asking if we could fix it. If you're looking for a hair stylist that takes accountability and handles complications in an ethical manner, I highly do not recommend coming here. I contacted Eda to schedule an appointment for hair dye. I had a blonde balayage and wanted to go back to darker hair. Eda had reaffirmed me that we would use permanent dye to transition from light to dark since I had no plans of going back to blonde. She also told me that we would not be using any toner during our appointment and that my new hair color would not fade. My appointment lasted less than 30 minutes. There was something placed on my hair for 15 minutes, it was blow dried, and then I was handed a $200 bill. I had never spent that much money on a hair dye service as simple/quick as this one, and I was pretty confused. When I left the salon, I noticed my hair had a vibrant purple tint to it, which is exactly how my hair has looked in the past when I received toning services. Less than 2 weeks after my appointment, my hair is now completely back to blonde. Not only is the color the opposite of what I wanted, it looks even worse than my hair did before. However, the most disappointing part of this experience is the way Eda handled this situation. When I messaged her some photos of my hair explaining that it had reverted back to blonde, she ignored my message for days and then eventually gave me an automated response that I could book another appointment through her link (which has a 1 month wait). She gave me no explanation. I proceeded to ask if she could give me a call to discuss this further and she continued to dismiss my messages. I was able to finally speak with her on the phone today. To begin, she offered no solution for this situation, even when I explained that I felt a redo or refund would be a very simple and appropriate way to handle this. She said the only thing she could do to fix this is "email me a hair lesson" so that I can increase my knowledge of hair coloring services. I don't see how that would be an appropriate solution at all. She eventually hung up on me by yelling that she is a "single mother" and "doesn't have time for stuff like this". Although I understand how difficult that may be, it is beyond unprofessional and unethical to intertwine your personal life into your business and make them like feel their concerns aren't valid because you have "issues that are more important than your business".

Eda is simply amazing and she knows what she is doing! I've always left loving how my hair looks. I am so glad di was able to find her. She's very knowledgeable and gives great advice! I actually told her to do what looks good and she worked her magic!!! Highly reccomend her!

Don't walk. RUN! First, Eda accused me of not paying the deposit, showed up for the appointment 15 minutes late, then proceeded to destroy my perfect dimensional blonde. Showed her a picture of variegated blonde, and when she was finished it was literally solid grey platinum! she claims she couldn't see the front of the hair in the picture. Give me a break! She attempted to fix it by throwing on a different toner. My ends are fried, and I'm sure I'm going to have to cut it off to a pixie. On top of it all, she made me pay her $275!!! I kid you not.

I have struggled for years to find a salon that was reasonably priced and delivered what I was looking for. They were able to get the color right the first time giving me natural looking blonde hair. This team is professional and uses great products. Highly highly recommend.

Excellent stylists, superior products, comfortable and appealing atmosphere... I love this salon.