Sport Clips Haircuts of Cambridge in Cambridge, MD

Staff was rude very unprofessional, I recognized the lady Sherry from before. She cut my son's hair and it was horrible. Uneven and chunky cuts no blending. Which was hidden when she styled it. It wasn't until my son took a shower that night that I saw the damage. I went back the next day to get it fixed, by someone else. Sherry was there giving me the stink eye. Visually upset that I asked someone else to fix it. This time I signed in online, walked in around 5:20. As soon as I walked in I recognized her. I didn't say anything. First thing She says to me she recognized his name and said I'm not cutting his hair you didn't like what I did last time and came back to get it fixed. With a nasty attitude. Then turned to Rachel/Rachael not sure if the spelling. Who was cutting someone's hair. Which she replied, I can't cut his hair, I don't have time to cut it, your gonna have to back tomorrow. Mind you it's 40 mins before 6. Secondly you talk to customers like that. I said you know what I don't have time for this and walked out with my son. After walking out I turned around opened the door and said you know what that was very unprofessional. It's not what your saying it's how your saying it. Your right you did mess up my sons hair. I have the right to get it fixed. I didn't say anything to you. I wasn't being rude. She started walking towards the door coming at me. The other girl quickly walking behind her. So much that when Sherry threw her hand up she almost walked the other girl Rachel/Rachael in the face. Whom didn't say anything else just standing by. I reiterated. It's not what your saying it's the attitude and rudeness that very unprofessional. She then started apologizing to me for the way she was acting. I walked away went into the Walmart, By they time I was walking to my car with my son. They were walking out the door closing. I have never been treated so rudely. As a customer coming in to have a service provided. You don't treat customers that way. You think I want to come back there and have either of them cut my son's hair. Mind you I tipped her rather generously even though she messed up my son's hair. I do not recommend either one of these so called professionals. I know for a fact that it could have been handled differently and said differently without attitudes. I'm not going to be spoken to that way by anyone. To act like that in front of my son. Who was like Mom she has a bad attitude. That lady was not very nice at all. All other times I have gotten my son or husband's hair cut there it was a great experience. These last two times. Nope.

Sherry is rude and ignorant! very unprofessional and inconsiderate. Rachel is the same, bad attitude. The fact that they treat customers like this in front of kids and other clients is a shame.

My experience at Sport Clips was fantastic as usual! Rachel is helpful, professional and gives a great haircut! I appreciate her friendliness and that she asks questions before jumping into the cut!

Good atmosphere, get my haircut here regularly and always happy with the result. They offer extra services like hot towel and massage but they don't force it on you, they are happy just to give you a good cut.

Had The worst experience with my RACHAEL is unprofessional, rude & condescending. I hope all this is NOT bc we are dark skin.