Solaria Nails in Monroe, MI

I had an appointment and had to wait one and a half hours. I am never going back there. The gal tried to play all cute to make up for it but I wasn't buying it. Nevermore.

I waited for two hours after they sat me down. Please just say you're not taking walk ins. I wasted so much time, horrible experience.

I work nearby this place and my coworker actually told me about this place. I came on my lunch break one day and have been coming back ever since! Very happy!!!

I am an out-of-towner who needed to have a manicure and pedicure. As a result I was a walk-in customer. Service started within 10 minutes of my arrival despite there were several people in the chairs. Service was very professional. I enjoyed the experience. I liked the work that was completed on my nails and feet. My eyebrows were waxed very well. If in the area again, I will patron.

Went in for first mani/pedi ever-and I told them that I had gift cert for this--when 3.5 hours later I went to pay-I was told to pay $20.00 more than cert.!! I had nothing extra done as the man told me while i was in the chair that "lacquer would be $25.00 more and i said NO". When I argued the fact--she acted like she didn't speak English. I feel like they use language barrier when they want to as 1 of men working there clearly communicated to a vendor (while i watched him in my chair that day). And that same man heard me at counter and never stepped up to intercede. I paid and left to get out of there. I then went in to have polish removed from toenails 5 weeks later-man told me $5.00. Then when went to pay--woman says $7.00!! Then told me wanted cash and no credit card!! The man heard, stepped up and said i could use it of which woman got angry and slamming started. Asked for receipt of which she made an issue of that as well.... In review: 1) they use language barrier to their advantage to get more $ 2) VERY RUDE , close to hostile when they are questioned to explain. My suggestion:: have someone who can interpret at the front desk at all times to improve communications with your customers. Will never go there again NOR will I recommend....