SOL NAILS & SPA in Surprise, AZ

Love this place and they do a fantastic job on manicures and pedicures. It is spotlessly clean and the owners are so professional and speak fluent English. It's the best place I have found in all of Surprise.

My daughter & I came into the salon to have our nails fill & design. There was not wait time which was great since we did not have an appointment. Kim did our daughter's nail & man explain the the difference between powder & gel. Kim was nice & it was a small language barrier as well. Also their is a strong chemical smell in the salon as well & I would suggest to get a better ventilation system because having the door open is not enough. Not even 24hrs later; our daughter's nail polish was peeling off. We are shocked & disappointed this happened to her nails & never had this happen before. We were told to come back @ later time to get it fixed & was disappointed they could not accommodate us earlier. This will be the last time we will be returning to this nail salon.

So painful. I had three broken acrylics replaced. The nail tech there was nice, but he sawed my natural nail so thin when doing acrylics that I'm in pain and you can see the pink coming through from my skin! He also cut me. It's been a while since I had a nail Tech do this. I didn't get his name, but he was the one guy working there that day. He also did a pointed shape instead of oval, so it didn't match the rest of my nail shapes.

If I could give a zero I would. I just had the worse experience at this nail salon . I walked out. The older gentleman doing my pedicure was horrible. I've never dealt with the rudeness I just did in this shop. This guy doing my pedicure was a total ass. When I asked him to do my nails shorter he immediately got an attitude. Started roughly handling my feet and shoving. Then when he wasn't going to cut the dead skin on my toes I said something. He gets pissy and said someone else will have to do it. Then he's yelling in another language. So the lady that takes over is doing just as bad of job. I said don't even paint, I'm going to have to have them done somewhere else. I then said I'm done. Then she starts yelling that I need to be nice. WHAT I never raised my voice they did! Save yourself they should have comp my service, but I still paid and left. Horrible Horrible customer service and techs there. D

Nice and clean. A few great people. However Kim is not one of them. She rushed through and didn't massage at all. Said it was her experience that allowed her to rush through it. She also is not afraid to be rude and talk over you. So there is no discussions on how the service is. I'd come back, if I knew Kim wasn't going to "next" me like a freshman college boy.