Salon Stilo in Burlingame, CA

Courtney Chow, an exceptional color artist at Salon Stilo, was recommended to me by one of her clients. I initially reached out via the Salon Stilo website. The staff got back to me within 24-hours via text message, which made the process easy. As a new client, I was required to visit the Salon for a 15-minute consultation. At first, I was apprehensive about the consult, not wanting to do it. I was impatient and wanted my hair done as soon as practical. However, after my consult I learned to TRUST THE SYSTEM!   Upon arrival for the consult, I was offered coffee, tea, or water. I then met Courtney. She assessed the condition of my hair in person and we went over the inspiration photos I had sent via text message during scheduling. I told her my vision, I asked for her opinion and we came up with a plan. I booked an appointment for two weeks later while at the Salon. Fast forward two weeks and Courtney had everything prepared when I arrived.  I had not had my hair done since before the pandemic, late 2019. Aware of this, Courtney alotted extra time to ensure my comfort.  She set aside 4-hours just for me, during which I received a full color correction, including lightener and lowlights, a melt, toner, shampoo, conditioner, a hair treatment with B3, a cut, and a style. I also purchased a leave in conditioner from the Salon per her recommendation.  Courtney is a very genuine person. She is non-judgmental, polite, and warm hearted. She did a fantastic job on my color and cut, providing a peaceful and relaxing experience. Worth noting that Courtney was friendly but never forced a conversation,  something I appreciate. She is all around lovely. Salon Stilo is lucky to have her and so am I. Thank you Courtney!  I am very happy with how everything turned out and I am looking forward to my follow-up appointment.

Unfortunate that both of my appointments got canceled. If the online booking system does not work well to ensure good customer service and follow-up, you might consider not using it especially since many of your customers might not be checking emails regularly and have to carve out time to get their hair done. I showed up at the cancelled appointment and it was a waste of time. My two cents worth.

I did my hair with Mola. I have long dark brown hair and my hair is naturally thinning due to genetics. I wanted to go blonde and asked for a cooler hue of a blonde balayage. Mola did the most amazing job ever! It is on the more expensive side but very well deserved. My hair did not break nor dry. She really took her time even though I showed up late. She is extremely understanding and easy to talk to. My hair did not thin more and I can even say I didn't notice any damage from the bleach. I told her that I live pretty far and may not come in on time for maintenance and she made sure my hair would grow out nicely with the blonde. Absolutely love this woman and love how she really does take care of her clients. I'm also on accutane right now and was advised not to redo my hair but the grow out is still very beautiful!

Loving my new blonde. Definitely in my winter snow bunny vibe I never had a stylus who is just this amazing! I never knew that I can go blonde and have my hair be this healthy at the same time! This person is an artist and has amazing talent! Definitely has a magic touch and the green thumb for hair growth and beauty Thank you for always taking care of me and making me feel confident and beautiful with my 50 shades of blonde inspos lol! Stylist: @kellysque_hair @salon.stilo

After 6 years of disappointing experiences, I found my first absolutely amazing hair experience at Salon Stilo. I wasn't just content, I was genuinely happy and confident. I found the salon through one of my countless hair searches on instagram which then then led me to each stylist's personal account. Though I felt comfortable going to any of the stylists at Stilo (honestly insane how amazing they are - hair wizards for real) I chose Mola based on what her transformations from dark to light. Coordinating an appt time with my preferred stylist was smooth. All info I could ever need was provided via email as well as the appt confirmation. The salon itself is clean, beautiful and incredibly welcoming. It's truly the best environment you could ask for in a hair salon. Mola was meticulous and kind. She's so professional and beyond knowledgeable for everything and anything hair related. I'm so grateful for Salon Stilo and Mola! They are straight magicians and I highly recommend checking them out