Salon of Madison in Madison, WI

I purchased a Groupon for a "90-minute Swedish or Therapeutic Massage, Foot Massage, Smoothing Scrub, and Hand Rejuvenation with Complimentary Drinks," which I used on 11/23/18. First of all, the place was completely empty on a Sunday afternoon, which I thought was really odd and kind of uncomfortable. The female massage therapist would not. stop. talking. during the entire service. She talked about all of her 20+ years of experience, but the massage was sub-par at best. I couldn't relax the entire time because she was talking. I did not receive a foot massage or smoothing scrub, and the "hand rejuvenation" was a little bit of lotion slapped on as an afterthought. As I was checking out, I felt compelled to give a tip, but it was not deserved. As I was about to leave, I also had to ask the bored-looking employee at the cash wrap what the "complimentary drinks" meant. She said "oh!" and asked me what I wanted. I asked what the choices were, and basically it was champagne or a mimosa. I opted for champagne, which was presented to me in the big main room at a table. No music, no tv, no magazines, nobody else to talk to. I awkwardly finished my glass of champagne and got the heck out of there. Basically, this Groupon experience disappointed on all counts. I'm stunned these guys are still in business, and I hope they take all of these reviews to heart. I also think that the Groupon options need to better reflect the services provided. I would not recommend coming here unless there are some major changes.

DON'T BUY THEIR GROUPONS! Bought a Groupon for a blow out. The hours on their website say they are open until 7pm on Saturdays, but when I tried calling at 5:15pm, no answer. Tried several more times before 7pm, no answer. Finally got ahold of them Tuesday morning, the receptionist said they cannot schedule hair appointments, because they do not currently employ a hair stylist... at a hair salon... Got my refund from Groupon, will never try this place again.

Just do not go here. Any business that gets most of their business from selling Groupons has issues. They have offered Living Social and Groupons for years. The first time I went to get my nails done it was fine. After that it went downhill and they don't run this business well. Do yourself a favor and go someplace else.

My wife received a Groupon for this Lounge for her birthday. The business refuses to honor it even though it is not expired!!! The Groupon has a stated value of $40.50 which never expires and may be applied to anything in the store. The Groupon also has a promotional value for a specific service, in this case a Signature Moroccanoil Blowout with Complimentary Drinks and Make-up Application, which expires on January 11, 2019. Today is January 5, 2019, yesterday I called to make an appointment for my wife and the salon worker told me that the coupon had already expired but they would still honor the $ value. Today I took the coupon in to the salon so they can read it and see that the promotion part has not expired, but she deos not read it that way. Even in the fine print it says that the promotional value expires on the date of the coupon. She told me that she has had experience with these promotions in the past and assured me that the promotion value expires 5 months after the issuance of the Groupon. It does not say that anywhere on the Groupon, it DOES, however, say that the promotion expires in about a week. The owner is out of town and won't be able to contact me until sometime next week, but the salon worker told me that her decision will be the same.

I had a 90 minute massage today guys it was really great. it included a foot scrub and hand scrub using a concoction made by the owner. After the hand scrub there was a body wash use to wash their hands and then a lotion. My massage therapist check to see if I was comfortable initially she adjusted the head rest and added some towels by my shoulders to comfort me. At another point she when I was chilly she gave me another blanket. The massage therapist was very nice but the massage itself was more like a rub down. At one 2 second period I felt her hit a knot and the rest of the 90 minutes there was no pressure. My quads were pretty tight from the workout I had two days before and a couple times I felt her passing over them, but it was certainly light. If prefer no pressure on your massage this is definitely the place to go. During the foot scrub there was no focus on my heel. The top of my foot get raw & the peach fuzz on the top of my feet was ground off.