Salon Estique in Phoenix, AZ

I've been seeing Sue here for a few years now and my curls never looked better! I also have seen Emma here too for cuts and color and she does an incredible job, too! Love the salon and all the girlies there!

After getting my hair cut and colored here, I had my mom get her hair done here as well. If you have curly hair and don't know how to tame it, these ladies will make you look like a million bucks. They have people that specialize in curly hair, and everyone I saw leave the salon after getting their curls done looked amazing. I tried this salon after my last experience elsewhere left me with a sore head from the girl ripping the foils out. I will continue to get my hair done here because they are everything I've been looking for in a salon.

They say they stand 100% guarantee by their services and do not. Then when you try and discuss the dissatisfaction with them they get angry. And never use them for bridal hair styling. They were rude and rushed and we felt more like an inconvenience than the happy occasion we were expecting.

Paid $150 to get my hair hacked by a lady who kept asking the stylist behind her what to do next. She randomly picked up pieces and chopped inches off. It was literally the worst haircut of my life! It was so bad that the next week, I went into a different salon and had my hair cut short.

***Update: The stylist and I guess most of the salon doesn't offer kids cuts outside of a curly kids cut. While I was not told they didn't have the service I was requesting or that I'd be charged a woman's cut and style price, the salon updated my charge this afternoon after opening to the woman's regular cut price of $62. So def amazing if you're an adult but if you're trying to bring your kiddo they unfortunately don't have kids pricing. *** ***Update 2: I was originally told on 6/01 the refund would hit in 3-5 days. I waited until 6/16 to reach out as it still hadn't hit. I received a text on 6/17 that an $18 refund would be given and requesting my email for receipt. I immediately responded back advising the refund should be $48 not $18 as I paid $100 for the cut and was told it would be updated to $62. I did not receive a response it's now 6/22 and I've only received the $18 refund. I text again today to explain I was quoted and charged $80 for a kids curly cut and then was charged $100 for my son. Hoping this refund is resolved soon. It's been 3 weeks since the day I was initially told the cut would be adjusted to a woman's cut price* Let's preface this by saying that my sister has been a stylist in high end salons for over a decade. I have been a loyal customer coming here for curly cuts. I have ZERO issue paying $$$ for services when it's warranted. My first cut was just under $200. It was amazing. My last cut was a color and curly cut for over $550, again didn't bat an eye at all!!! There was a mix up with missing my appointment time after that because I didn't get a reminder text or email. I called right in at 9:00 am (opening time that day) to find out my appointment time and it was at 9 . They said it would be too late even if I left right then and told me to reschedule. Okay no issue I paid the $75 late cancellation fee without complaint. I'm literally not someone to complain about the cost of services. I wouldn't want someone to do that to my sister. I understand the training and everything that goes into this. I've referred several family members who booked and paid for their services and LOVED them. I've shouted their praises in my moms group of over 12k members every time someone asks for a curly rec However, I went today to for my daughter's kids curly cut. I was quoted $80 and charged $80. I've VERY happy with that cut. I called on my way out of the house to the appointment to see if I can add an appointment for my 4 year old son they said they could accommodate that. He does NOT have curly hair it wavy at best unless you twirl it and I made it very clear I did not want to book a curly cut for him. (This place has curl specialists but also offers regular non curly cuts) Everything goes well. The manager also named Desiree assisted my stylist in how to cut his hair and helped my stylist a lot. Love his cut as well. At the end I grabbed 2 products and a hair accessory, tipped 20% and paid without complaint. One lady initially was checking me out. A second woman who is usually at the front (she has the cutest Gengar cardigan I had complimented her on at a previous visit) walks up and says something to her that she will check me out so that I'm charged the "right price." They hand me the receipt and I was charged one HUNDRED dollars for a FOUR year olds regular scissor cut. Now they added layers and texture so I was expecting $40-50 tops. Let's keep in mind per their website a WOMANS hair cut and style starts at $61. When I went to checkout the lady goes oh so it's $80 for (my daughter's) cut and $100 for yours. I tell her... umm I didn't get my hair cut. But he did and point to my son. She goes okay so it's $100 for his. The receipt literally said for a Deva curly cut. I say well that doesn't make sense he had a regular non curly hair cut. She goes oh it's because they used the diffuser (for 3 minutes I might add let's also keep in mind I didn't ask for his hair to be styled she dried it really fast so she could finish the cut) I again say okay but that doesn't make sense because why would his regular scissor cut cost more than her curly cut? She goes well it's based off time. Again my 10 year old daughters $80 curly cut took 2.5 hours. My sons cut took at max (if I'm being extremely generous) 30 minutes but was more? But again I'm not the kind of person to argue, get loud etc. so I just said well the price is the price. Front desk lady goes yea well that's the price and I left. Will I keep going back for curly cuts? Probably, the (2) stylist I've used for curly cuts are both 5 stars. Amazing people. But again $100 for this cut? Absolutely insane