Sal's Heating & Cooling in North Royalton, OH

I asked them to come fix my heater and they tried to get me to buy another air/heating system. They did not fix or attempt to fix my heater. The guy who came out said he didn't know how to fix it. Another company came out the same day and fixed it. Do not use this company is my opinion. Unless of course you like to be lied to by people and the job not done.

Received a deal from Lowe's for a tune up special through Sal's. Scheduled said first available was 2-1/2 months away. Tech Husni Ahmad shows up 2/7/24 and spends 20 minutes looking at the furnace. Calls us downstairs to tell us that it's leaking refrigerant and that multiple parts were wrong to the point it was unsafe and needed replaced. Especially the inducer motor which was testing at 2.24 amps and should only be 0.47. Then heavily tried to push a $12k replacement on us. Kept saying we wanted an estimate sent to us and we'd review. Continued to push us to the point we flat out said no and that we'd be in touch if we changed our minds. Called a different company for a second opinion. They showed up same day and spent over an hour looking and testing. He shows me all of his results and says there is nothing wrong. This tech confirms the inducer is at 2.24 but then shows me the tag on the front saying it should be 2.35. Not the 0.47 Sal's said. The Sal's tech never even cleaned or tuned up anything. It all had to be cleaned by the second company/ tech. Second tech also said that the quote from Sal's was likely wrong since nothing was even measured and seemed like it would extremely oversized for our home. Stay far away from Sal's. They won't actually clean or tune up anything. They'll just look at your current furnace and say it's dangerous to try and scare you into a sale. Absolutely ridiculous that a company will lie straight to your face and try to scare you by saying you run the risk of a fire if you don't do it. And then pressure you for 30 minutes until you tell them NO and would call if we wanted their business to work on our home. All of this while being told "well I'm not a salesman". Nothing but snake oil salesmen who don't do what they're contracted to do

The plumber that came out just walked around my trailer and gave me no estimate. He came in and collected 100 dollars and didn't even go underneath trailer I hired another plumber and he said the other plumber did not go underneath trailer at all

Would give Zero stars. The seal in toilet was loose Sals came out and stated need new toilet at 500$ plus labor would be over 600$. I said they're lying. Bought a new seal had it installed for 60$$. I knew they lied. It's a shame that ppl are so greedy and deceitful not to mention liars. You should be ashamed stay clear of that type of behavior

Sal came into my home to give an estimate for low water pressure and conducted unauthorized work using materials that were not up to code. This unauthorized work resulted in extensive water damage to my home; to the estimated amount of $10,000. When I attempted to remediate this issue with the company they would not give me their insurance information to even start a claim. Instead, they have drug the conversation out two weeks and I am still fighting to start a claim. This company has been incredibly negligent and continued to demonstrate a level of unprofessionalism that is completely unfathomable for being licensed and insured. I would never recommend someone go to Sal after this experience.