Royal Nails in York, NE

They got the color of my nails right, but the language barrier caused for some trouble. They didn't get the shape I wanted. Instead of rounded edges she gave me an oval. That would have been fine except when she was sanding down with the machine on every single finger she cut and made my cuticles bleed. When I said "ow" and pulled away she yelled "you don't move."
My fingers are sore, my cuticles are pretty beat up and will take a while to heal.

Made an appointment at 3:30 for myself and a friend, showed up and was told that they were too busy and to come back another time. I said no I couldn't come back at another time. I stated multiple times that I had made an appointment to which the guy said that I must have called a wrong number. I assured him he told us 3:30. While standing there he then yelled at myself and my friend to pick a color and sit in the chair where we waited for a long period of time without communication from the employees and without any service. When they finally started our pedicures they began to talk rudely about us to each other and laugh. During our appointment 2 other customers walked in and the guy cheerfully asked the two customers to pick out their colors and told them it would be a small wait.During my friends pedicure he got up and said that he wasn't painting her nails and walked away saying he was "too busy" and went to start working on another customers nails. I will not be returning here. If you insist people make appointments, as a business you need to honor these appointments. Not impressed. Multiple other customers who had came back 3 times that day with appointments were also turned away stating they were too busy. When trying to pay with my card, the guy repeatedly ran it and stated it declined because I had no money and said to walk to the bank across the street and get money and come back and pay. When I returned to pay with cash the guy stated that it was the machine not my fault after repeatedly degrading me. Will not be returning, very unprofessional, should not own a business. Also here is a pic of their schedule with our appointment on it.

The owners at Royal Nails are wonderful.  My girlfriend and I just got pedicures and we now have beautiful feet! They took their time and really pampered us. We highly recommend the hot stones. It was a very relaxing time. And while we were there, we saw how nice they were to the locals (we're from California). PS the husband was really funny.

This is a good place to get my nails done. The new owners are really nice, they have a good services. They treat customers with water and candy, which was very friendly.

My friend and I were in town on business and decided to get Mani and pedis.
Royal nails is the only place in town so we went there.
Everything started off well with them giving us water and candy.  They had nice new massage chairs and seemed to be pleasant people.
Things went downhill fast.
I wanted a full set of nails with the no chip shellac.  I got my nails. (Mind you this is the first time I have ever attempted to do anything with my nails).
As the were polishing I asked multiple times is this the no chip?
Is this the shellac?
I was reassured multiple times it was indeed.
I still didn't quite believe them though because the Polish was OPI And I at least know what that is.
After sitting there four hours and watching them run back and forth and work on multiple people as they were supposed to be doing my nails.  I asked again.
Is this the no chip , I paid for .  I thought it was supposed to dry instantly.????
Then the gentleman told me he would put the gel on top and it would be the same.
However, it wasn't .
My nails never dried and were mushy.
Every time I touched something the Polish rubbed off on whatever I touched.
It was a mess.
I paid 70.00$$$ for a set of shit nails that this asshole had to know he fucked up but took my money anyway.  
Then he overcharged my friend from what the prices were posted on the service menu.
I had to go and get my nails fixed the next day by another salon who said you can never topcoat with the gel.  They told me you can not mix the two systems and that Royal nails ripped me off.
They also said they have to fix their work all the time.
Don't go here.  Save yourself from one big pain in the ass.