Roots. Salon and Wellness in Cary, NC

Nice place Sarah is really friendly and efficient great to talk too.
My hair looks Wonderful.

The salon is clean and conveniently located in Cary.
If you have a style or color just bring a picture relax and they will do a Great job.

Got a great hair cut from Kelli! She took her time with me, talked me through a cut that will work with my lifestyle, and was sure to make sure I was satisfied with the cut. The salon is beautiful and everyone is friendly. It was a great experience for me as a first timer!

I had a wonderful first experience at Roots Salon! The Salon is very clean and organized, and all members of staff are friendly and help to make their clients comfortable. Sarah did a great partial highlight and cut off a good 10inches of hair to my desired length. She was incredibly friendly and professional! I love how my hair turned out and will be returning again next time! Thanks!

I've been to this salon twice in the past several months. (July-Sept 2023) I've had two different stylists. Both were extremely nice and polite. The salon is clean and the service is prompt.

As for my hair, sadly, I've been very disappointed with the cut/style on both occasions. I brought pictures to both appointments. We chatted about what I wanted and what I didn't want. The cut that I wanted was very similar to what I already had, but trimming, shaping up and styling was needed. I keep a medium-short layered cut. I am 65 with salt and pepper hair.

My hair wasn't styled after my first cut at the salon. It didn't look at all like any of the pictures that we discussed. I was upset leaving the salon. When I got home I washed and styled my hair. The cut was fine after I washed and styled it, but I found that my hair was uneven around my ears. I had to trim the area over my left ear, which was 1/2 inch longer than the right side. The hair above my ear and directly back about two inches on the left side was also heavily texturized and much shorter than the right side. Thankfully, i was able to style the area to "hide" the length differences.

The second cut was worse. I went to great lengths to point out how I wanted the back to look...shorter on the sides and bottom, longer and full over the crown. I wanted it soft and feminine. The stylist didn't show me the back with a mirror when she was done. She did have me put my hand through it. I knew it was short, but when I got home, I was absolutely shocked. The back is so short, it's almost impossible to work with. I have a big cowlick on the left side of my crown that now totally sticks out. Styling with a round brush... even one with the smallest barrel is 100% impossible. It's literally the shortest haircut that I've ever had in my life and looks nothing like the pictures that we discussed. In addition, the left side of my neck wasn't cleaned up. A large patch of fuzz remained.  My husband had to use a trimmer to clean up my neck.

My husband, who's the easiest going man that you'll ever meet said, "What's up with this haircut, honey?  Your cowlick area is sticking straight out! Good thing it will grow!"

I rarely write reviews, but I'm so disappointed.  Haircuts are not inexpensive ($60-$65, plus tip), and you have little recourse when the outcome isn't what you explained or expected. I don't believe that I'll return to this salon in the future or recommend to any friends or family. Very sad.

The salon is beautiful, clean & cozy & not to mention the amazing staff! The stylists are so friendly, genuine, & knowledge & really takes the time to listen to what you want and always has your best interest at heart! the owner is super upbeat and makes you feel at home & my girl Tori is a fantastic hairdresser! you can't beat this salon! hands down best salon in the area!!!!