Queen Spa & Nails in Pasco, WA

They don't accept debit cards and require cash only. The quality of service is great but I hate having to stop at the bank every single time to go get my nails done. I've been going to this place for years and I love seeing Jenny, but I hate the fact that I have to stop at the bank every time to pay for my nails! I don't get it? Why are they willing to lose customers over paying a fee for debit cards? Unfortunately they lost a customer because of it. I've been going here for years and that is the deciding factor as to why I'm going elsewhere.

I wish I could give a 0 star review. I literally have chafe nails. I asked for a manicure and I showed him a basin nail design that a 5 year old can do. I first started with a color that had glitter that I did not like so I asked if he could re do it. So he re did it with a color that I picked out and used pigment instead of polish. You could see the pigment in my nails and my nails look like bubbles. The base of my nail was blue and for the design I wanted a little bit of a lighter blue than the base and he told me no and told me silver and I said I wanted light blue. He ignored what I wanted and pulled out a light green and continued with what he was doing. In the end he told me $60 dollars for a MANICURE I did not get acrylics. I just wanted my nails to look pretty with not a big price. DO NOT GO TO QUEEN AND SPA NAILS THEY SUCK!!!!!!

75$ for a basic pedicure before tip. No prices listed any place in the salon Pedicure was ok nothing special. Facility was clean

The bummer is that this place used to be my favorite. But the last couple times they are not only rude and willy nilly randomly decide how much my nails cost (I get the same thing and it's literally different every time)... This time $95 later... My fingers are stained red and all my nails are crooked.

Have been going to this place for about 7 years to have my eyebrows waxed. I've never really had a horrible experience , until now. I went in to have my eyebrows waxed and I noticed she really layered wax on outer corner of lids. After waxing was done I could immediately feel more than usual pain on my eyelids. When I got in my car I could see the red marks on my eyelids and knew instantly she burnt my eyelid with the wax/ or put too much and basically damaged my skin. Therefore I will not be returning because I have these horrible marks on my eyes 3 days later and they're now scabbing and I hope they don't turn into scars. These images show the day off and next day. I'm on day 3 and marks are still very noticeable on both eyes. I suggest they review their method of waxing to help avoid this from happening to someone else.