Queen & Polish Nail Spa in Shelton, CT

I give up. I'm waving my white flag when it comes to getting my nails done when I'm not in my hometown of Houston, Tx.
I arrived at my appointment as scheduled, picked out my color as requested. The nail tech did not first look at the condition of my nails nor did she care as I was explaining to her I had a splitting nail that needed REPLACING. She got to working really fast FAST I tell you. She gets to the nail that's splitting and tells me it's splitting. I tell her I know and that I wanted it to be REPLACED, she tells me the GEL refill will fix it. She didn't even look up just grind, grind. grind. Let me say this first. I have been getting my nails done since the early 90's when acrylic nails first came out. When the grinding machines was operated with their foot. When I was younger and didn't have the money to replace a nail, I would just choose to go over the nail. Now, on those many occasions that I was always warned that by just going over the nail it could cause water to get to in between the nail which the moisture causes fungus. When that warning was ignored and I got a fungus, I replaced them there after. So now she's telling me it will be ok without even looking up nor acknowledging my request, give me a break! I just sat there defeated. I let her do her thang yes "thang". After she was done, SLOP hot MESS. She hurries over to turn in my ticket, not so fast missy! Gel running over, polish missing, shaping not even.
Again, I wave my white flag.

Two days later the splitting in my nail bed appears and a day later the nail fell off.

Won't be going back to this nail salon. Was given a gift card was looking forward to a pedicure.....as he put the hot towel on my legs off to the side a woman is washing them in a bucket.

They charge extra is you want almond shape nails. Personally I think that is ridiculous. Also it's $3 per nail for a design. I also didn't feel clean what so ever, there was dust everywhere in my eyes on my phone all over my body. And they would interrupt me and talk me out of what I wanted originally. This is my first time and last ever coming here. Plus when I got the gel they out this wierd gel on my nails and it burned. Like burned.

Not only did Emily do a stunning job at winter design she took the time to help pick out the right colors for the request and gave such an amazing hand and back massage, she is very kind like the rest of the staff and even gave me a small gift in a bag. One of the best nail experiences around.

Was feeling something short and cute. Got the dip manicure and polish with Nancy love my nails I always come back