PRO NAILS & SPA II in Hackettstown, NJ

The prices are high $35 for gel manicure and $40 for a regular pedicure. You get points for every dollar spent. They wax eyebrows too for $10! The diverse staff is friendly and kind, they are from Latin America and Ukraine are always so nice. The vibes are fine, but my manicure has already chipped and usually lasts a few weeks. If you like a clean, space with a lot of people, and a LOT of colors to choose from I would recommend, but there are cheaper smaller places that would be a good alternative too.

First, Melissa was great for my pedicure. This was my third time there. The past two times were great. But the way the salon is being run now is not what I expected. My bill was written up as $35. When I got to the register, he said it was $40, that Melissa wrote up the bill wrong. I made it clear that the bill was written up as $35 and that should be honored. It was not. That is not the way the industry normally works and surprised me. Plus the price of a regular pedicure has increased by $15. That is crazy, but honestly not to honor a written receipt is pitiful.

I've given this location a few tries. I've met with a couple different techs. But enough is enough, I'm not going back. With a standard $10 tip each tech, and $80 mani/pedi, my visits just aren't worth $100 twice a month. -It's very difficult to communicate. I've said multiple times, please don't make my naturally short nails shorter, but they've over-filed every time. -On one occasion they cut my nails so short I had to switch from a regular gel manicure to a full acrylic set in order to extend my nail length. I shouldn't have had to pay more for their mess up. -The dark green nail polish from a previous pedicure was left visible in the following light purple pedicure. It really stood out. I had to ask another tech to fix it. This mani/pedi visit took three hours. -I've experienced painful drilling gel removal. -The massage portion of the pedicure is kind of careless compared to other nail salons in the area. -I believe they apply nail polish and acrylic too thickly to the point where it feels "wet" and bulbous after leaving. -Frankly it feels like you're just a number... I'm giving them 2 stars is because they're open on Mondays, they have a great variety of colors, and have lots of availability, but now I can see why.

Tried this place for the first time hoping for a relaxing pedicure. The woman they had do my pedicure was rushed and rough. I'm honestly surprised I didn't walk out of there with one of my toes bleeding. $35 for a basic, no frills, pedicure. I get pedicures more for the experience than the color. The experience was a huge disappointment. Will not come back.

The pedicure was good however I requested for pedicure and waxing. Per the receptionist stated she could accommodate for both. It sucks when you have limited time and the place that says yes backs out last minute. She was not able to accommodate for the waxing after pedicure was done which was the main reason I even went there. I would give 3 Stars only because the pedicurist did a good job. However the receptionist needs to know better with scheduling and understand when to guarantee 100% that they can accommodate those services. Why should I go to a place where they can't accommodate everything with what I need. Logical thing for a person is to go to a place where they can accommodate all your services.