Pam's Hair Designers in Portsmouth, VA

I went to my car and then further looked at my hair then cried because when I saw the cheetah print /bled through bleach and not what I wanted I just was so upset and how could I bring myself to tell an old lady that it looks absolutely terrible and the cut was so choppy I said I wanted a trim no layers and it was the shortest layers and I had to spend more money at another place to tone my hair and fix the cut up so it wouldn't look so bad I'm a pretty nice person and it made me think that I was a person they wanted to rush and kick out so they had to mess up my hair and not tell me I couldn't see anything because all the hair spray but I'm trying to find myself to go back and ask for a refund but with Valentine's Day being tomorrow I'm pretty sure everything is closed. now all the stylists aren't bad I've been to a few of them but after this I probably won't be going back.

After seeing good reviews on Facebook, I decided to give them a try! I went in and asked the owner if They could do the picture (a balayage brown into blonde) that I provided. She said they could do it no problem and set me up with any appointment. The day of my appointment I came in and everyone was very nice. However, the stylist idea of a balayage was basically just to bleach the crap out of my hair. No toner, basically no blending, just bleach. I looked in the mirror and immediately didn't like it. But i figured Id go home and mess with it a bit, even though it was NOTHING like the picture i have provided. It looked horrible. There was a very difinitive line around the top of my head and there were parts that weren't bleached completely so there were random reddish spots. It was just not done well at all, and nothing like what i had asked for. I came back the next day and talked to the owner about the situation. She offered to have the stylist fix it, and when i told her that i dont think I would feel comfortable with that, she just said "well we don't give money back so, " If someone is unhappy with a service you provided, you should most DEFINITELY give their money back!! Integrity! She had the stylist call me to possibly talk through fixing it. One of the first things she said was that she could put some low lights through it. That is not what it needed at all! I cant speak to anything else at their salon, as i had no other service. But, i will HIGHLY suggest that you never go here if you want a balayage. That is not a service that they are capable of completing. I ended up going somewhere else to get it fixed, and thankfully they were able to tone it out and add some brown back into my hair. Would not recommend anyone go here if you want something like this done.