New York Nails in Cedar Hill, TX

1382 Nails is my favorite place to get my manicure and pedicure done in Cedar Hill. Great service, a clean place and kind people!! I recommend everyone to go to 1382 Nails in Cedar Hill Texas.

The main lady can't do gel nails at all everytime I get gel they have a black color in the nail color and I ask her why Bc I don't like it I've been getting my nails done gel forever and have never had that problem ever so I'm just asking her and she's like oh it's Bc of your nail length and I'm like ma'am I get the same length everytime and your other tech did my nails gel and longer and I didn't have this black stuff in my nail this the second time I get my nails done by you that it has this color to it she just brushes me off and charges me 60 dollars for a refill I could've just got a whole new set for that so the next day I go to open a closet door and my nail just snaps in half and I'm just bruhh how I just got this nail done yesterday and I didn't even do nothing for it to break so now I'm aggravated so I call and she said it will be 5 dollars so I said ok I'm on my way I really don't feel like I should've had to pay 5 dollars but it's 5 dollars so I get there after driving through all this traffic to her saying oh it's you I didn't know and I was yes and she was like it broke Bc it's too long and I'm like alright and I started going back and fourth with her Bc she always got an excuse to why her work ain't good instead of just fixing it and making it right I don't even like having to her rude with people but it's just like I ain't come in here demanding you to fix it for free or none of that and she tries to blame it on the customer like it's my fault your work ain't good so she refused to fix my nail after blaming me and getting mad Bc imma a have attitude back she has a couple good techs in there but her attitude towards peoples nails is annoying if you don't know how to do something maybe send me to a tech who does and don't blame me for what you can't do Bc I'm paying high for this what it looks like beginners nail work I WILL NEVER GO BACK HERE JUST BC OF HERE

I love this little salon. The owner is always so nice and attentive. Her staff is always pleasant and the atmosphere is serene. I can always count on quality. There are plenty of other salons in the area that are more commercialized (fancy drapes, marble sinks, etc) but do not provide the attention to detail as here. Are mistakes made sometimes? Yes, but if you speak up they will fix immediately. The salon is closed on Sundays because the staff likes to be with family then. This told me that their morals mattered before business needs and that the owner believes in humaneness. Respect earned.

Terrible customer experience. It should be zero stars. I have never complained about a low quality service but this has to be reported...Firstly, i was given attitude for not knowing what i want when i showed the picture of the exact design on the internet. The owner jumped in and supported him making me feel like im supposed to know how to do their job and which polish would match the chosen design. After having asked them a few times to fix the innacuracies with a brush, the original worker didnt come and the other lady nicely fixed it for me. I wish the story ended there. After having dried them for almost 20 mins and then 2 hrs of running errands everything was ok but when i washed and dried my hands with the towel, the polish was still not dried. Apparently the second and third coat was put too soon a common mistake when manicure is done in a rush. I would not reccomend going there esspecially for a regular manicure if you are looking to get a good experience and not be treated as if you are asking for too much. They have offered to redo it without admitting that it was a poorly done job (the reason was given that had something to do with the weather not letting it dry) it would have been better handled by the owner to genuinely say it wasnt a quality job at the start instead of being more defensive. Not interested in going back there even for free.

If I could give this Nail Shop no stars I would! Completely horrible! Trust me your money would be greatly appreciated somewhere else!!