Navy's Nail & Spa in Middletown, CT

Made an appointment to have a full set put on.  When I asked the price they told me $95. I asked why so much and there was some confusion as to what type of nails I wanted. (Gel vs acrylic) The other type was less expensive, however they charge an additional $10 for nail polish. Sorry, not happening. I walked out and drove to a nail salon in Cromwell where I got a full set and painted for $50
Call to confirm price of service before you go!

Highly disappointed!!!! I went in (for the second time) the other day because my nail salon was very busy. Although they made me incredibly uncomfortable the first time I figured I would give them one more chance. NEVER AGAIN. Not only was it very clear they were talking/laughing about me in their language. They embarrassed me by saying my nails were not fixable. They told me I would have to take them all off and restart and it would be almost $100!!!!! I left crying and called my salon immediately. I made an appointment at my salon that night and they fixed my nails for only $40. That's a huge difference. I have NEVER heard of a salon making you pay by the length of your nails. In order to make it affordable I would have to get acrylic nails that were SHORTER than my natural nails. What sense does that make!?!? They charge separately for each and every step. It's absolutely ridiculous. I have told every single one of my friends to NEVER go there. And I will continue screaming it from the rooftops until they shut down. How dare you talk about your clients in that way in front of them. You honestly think we don't notice? I have never had such an experience at ANY type of salon. Completely unprofessional.

Decided to give this place another try since the name changed and they are right downtown instead of my usual drive to Meriden. I made an appointment for a fill. They refused do a fill because they said my nails were lifting even though it was a brand new set. I was missing three nails so no problem even tho I didn't think it was necessary. I had previously called and was quoted $45 for a fill with gel polish. When I got my receipt, I was shocked to see that my total was $101.03?!  

Here was their breakdown:

$45 new set
$20 to remove existing nails (there were already 3 nails missing)
$10 for shape (I asked for coffin, these are square)
$10 for length ( ?? these are short)

....so we are at $85. Where's the rest you ask? I also asked,....

They tell me $10 because the polish I chose had glitter in it...what? This is regular gel polish. The rest was tax.

Navy initially explained the charges to me however when I questioned her, she walked away and asked someone else to explain it to me. When I advised my nails were short and I chose a regular gel polish, she just shrugged her shoulders. Unfortunately I failed to notice the inaccurate shaping at the time, not that it would have made a difference to them.

$101.03 for a regular acrylic full set and my nails are the wrong shape. I guess I'll get them reshaped when I take that drive back to Meriden.

In search of a new nail salon and decided to check this place out. You can park behind or in front (pay at a meter) I've been trying to find a place that does jelly pedicures because they just feel soooo good! This place has it on the menu but did not offer it due to the mess... Then why have it on the menu? I did get a spa pedicure upgrade though I didn't feel it was worth $60. They also upcharge for certain new nail colors which I thought was odd. Only half of the drying machines worked so it was crowded and they kind of pushed me to go to free up some space. On a Positive note- they did a great job, place was clean and staff was friendly, but I will be looking for a new nail place.

my nails was $101.03, the shaping was everywhere, the lengths was uneven, the sugar had spacing... etc, just not worth the price. people there are cool tho that's why they got a star