Nails Riverside in Germantown, TN

Very slow service. Did not get what I paid for. Unfortunately I left with my cuticles looking worse than before I walked in

This salon is clean and well run. They have relaxing entertainment provided (no political tv sites on the tv). And their polish and products are fresh.

Waited over an hour on a Friday afternoon. They finally sat us in chairs and were still waiting with nothing happening. Wasn't even busy. Will make sure to tell my friends and family not to come here.

Love this Husband & Wife Duo Both Equally Good @ Nails Atmosphere Great.Always A Good Music Concert on Tv .Refreshments Cold Drinks & Coffee Complimentary a lot of Germantown locals frequent here even Val@Fox13 All Around Good People Phat & Geneva Staff Great Also

Well.. I was greeted when I came in and told to get a color.. after this I became frustrated. Why? I sat down and waited 20 mins before I was told to come to the back. (Time I probably would've been ok with if I was soaking my feet) so They decided to do my nails first. Once I got to the back I waited another 10 mins before they started. The guy did my fill. It was actually pretty good! That's what my two stars are for. He did the acrylic then I sat another 5 mins or so for him to go to another table and start on someone else's nails. Then came back to buff mine.
After buffing I waited, yet again, another 5 mins or so and another girl came over to polish. Not before asking me for $45 to pay for my fill and pedicure (which I haven't had done yet remember) so I told her I didn't want the pedicure because I'm going on almost an hour for a fill and there's 3 more people in the back already soaking before me.
So like I said no to the pedicure and she said well do you want to put tip on here.I said no just fill. She insisted on the tip! She asked again and I told her no thank you. So once again she said "so you're not going to tip?" I just looked.

I understand the nail salon is time consuming. I've been to plenty of shops and spent well over an hour almost two, but it's relaxing and not a mad house with people waiting!

I'm going to give them a try on the pedicure in a week or so, hopefully on a calmer day, because when I was watching one lady give one she massaged the world out of the two I got to see. Lol

UPDATE
I went earlier in the day this time and there was no crowd. Still a wait time though. I'm still trying to understand the back and forth between clients instead of just finishing one up and going to the next.

Anyways, my actual fill was quick. Didn't take much time at all. I guess I can make my review 3 stars ‍