NAILS R US in Voorhees Township, NJ

I went there after a friend recommended them in August. I haven't had time or money or let alone energy to go; but I did last Saturday. Michael rushed through my nails. Not even a day into having my dip nails, they lifted. I called and they quickly got me in to "fix" them. 4 days after I had initially been there. Instead of removing the lifted nails, they filed them and applied more gel on top. THEY ARE STILL LIFTED UNDERNEATH. They leave the powder all over your hands....didn't have me wash my hands either time. The girls are so nice and good at their job but their boss Michael is not. Stay away from this nail salon.

Recently the service has been going downhill. Some people here are great, but many have an attitude. First, I tried to book three separate appointments through the online booking that were in no way confirmed or denied. Secondly, when I finally got an appointment I had to wait over 30 min to get in a seat. The woman that I had was aggressive with me and cut me with the nail grinder on my finger. She hardly said sorry and then moved on even after I said I was hurt. I understand a nick here and there but this was on my underhand not on my nail bed. She continued to have a poor attitude when I noticed my cuticles were not pushed back. She never went back and pushed them up or clipped them. They already look grown out when I was still in the chair. When she applied the polish she made it look globby, thick, and did not cover my entire nail. Services that were supposed to be included in the manicure such as a a warm towel and cuticle oil had to be asked for and met with an eye roll. When it was time to pay, she did not even wait for me to pay or tip before walking away to the back room. My nails look disgusting, grown out, and clumpy, my finger is cut, and I am so upset with this experience. Oh and there's nail polish all over my skin too.... NEVER coming back and I have been a long time customer. People I know have stopped coming here and I tried to give this place the benefit of the doubt, but now I know why. They should be ashamed with not providing services that they say they will and also hurting their clients with no remorse.

I went as a walk- in to have a gel manicure removed as I am having surgery and cannot have polish of any kind on my nails. There was a man sitting by the front door and asked what I wanted. He had me sit at the station closest to the register, which leads me to believe this guy is the owner of the salon. He proceeded to turn the dremel on full blast and completely destroyed my nails. The dremel got so hot on my nails since it was on full blast and he kept dremeling when he even got down to my actual nail. It was incredibly painful and when I pulled my hand away he said "I have to to get it off" . No, you don't. I have been getting my nails done for many years and have not once been burnt and nails turned into paper. After I told him he was burning me, I thought he would not continue the way he was. Nope, he proceeded to do the same thing. When I pulled my hand away (because he was burning me) he gave me the dirtiest look. He finally turned the machine down then. Just in time for the last nail. I had long natural nails under the gel, and they were completely shredded by the end. They had to be completely cut down. He then stops and says, "$15 dollars". I'm still sitting there with my hands covered in gel powder still. He station was also COVERED in other people's nail dust and layers of it. I looked around, and the floors were as well. I never post reviews like this, but this guy actually hurt me and destroyed my nails. My nails are now so thin they are tearing and so painful. It will take months to heal. After all of that, he didn't even remove all of the gel. I realized after I paid he charged me for "acrylic removal" also. I did not have acrylic nails.

I have been coming to Nails R us since my freshman year of college (2019) Tina used to be my go to as was recommended by my peers but after years of coming here. I am appalled consistently by the unprofessional, unorganized behavior of this store. Even if you make an appointment most times you will end up waiting at least 30 plus minutes for your nail tech. Tina has been rude on many occasions where I decided to ignore but as of today I will no longer come to nails r us nor will I ever recommend this place. Michael the owner is just as rude and quite frankly is unable to keep things organized. Tina doesn't even know my name for when I make appointments or when I arrived and I have been consistently getting my nails done by here for 4 years. There were times where I made an early morning appointment with Tina because I have prior engagements and she has shown an 30 plus minutes late and with Starbucks in hand, though being late was her own fault, she still rushed me through the appointment because she had another appointment. Absolutely absurd behavior especially since lateness was not my fault.They consistently change the price of nails even if you get the same thing each time! This place is a no go. Go there if you want to waste time and money.

My friend and I had such a horrible experience here. We made appointments online for 2:30 last Friday and arrived right on time. Neither of us were taken back until 2:50 and it was obvious they had either overbooked or forgot about us. When I finally sit down the whole experience felt so rushed, the tech had switched my chair twice as well as my friend's. The nails came out EXTREMELY thick it looks like I have bubbles on my fingers. And when she finally finishes up she leaves my nails looking like this. There was dip powder all over my fingers and underneath them. When I got up to pay I asked the man who looked like the manager why my nails looked like this and he said "you can scrub them off when you get home". He proceeded to charge my full price when the nails looked this horrible. Don't come here, I will never be coming back.