N NAILS & SPA LOUNGE in Baltimore, MD

My friend was in town visiting and we wanted to get pedis. I found N Nails & Spa Lounge by doing a quick internet search and decided to give them a try. We had no appts so we decided to get there early. We arrived around 1030am and only had to wait a few mins before the nail tech came over. The salon is spacious, nicely decorated and clean. You can tell they were intentional about making the salon appear luxurious and peaceful. We both decided to get the Organic Spa Pedicure with gel polish. This pedicure gets you the basic pedicure services with added sea salt soak, sugar scrub , mud mask and massage butter. Followed by a hot towel service with an extended foot and calf massage. This particular pedicure costs $50 and then an additional $20 for gel polish. My nail tech was meticulous and I do like the end result. However, she did not impress me with the foot and calf massage which is my favorite part of any pedicure. Then there was the tech who did my friend's pedi. My friend wanted french tip. There were some lines that were not straight and the tech told my friend it's because her toe nails are crooked smh. She refused to fix it. Then we get to the register and my friends total is $80 because in addition to the pedi and gel polish it's $10 for french tip on your toes. That is criminal considering she didn't do a good job. The lackluster massage, over priced gel and French tip, and how my friend was treated is why I won't return or recommend this place. If you're going to charge that much the experience should be luxury from beginning to end. There was no attempt to rectify the situation and I didn't like that at all.

DON'T WASTE YOUR TIME OR MONEY! *long review sorry* On Friday afternoon 2/9 I went in for a full dip powder set. I've been doing dip powder for about 1.5 years at a few different salons so I'm familiar with the standard. I've NEVER had such a brittle dip powder set. The girl only put 2 layers of the powder (should've spoken up then but wanted to trust the process) and the nails were very thin. By Sunday 2/11, 3 of my nails were either cracked, chipped, or lifting. Also need to note that I spent $75 on these nails before tip ($90 with tip)... I usually go simple but this time decided to treat myself with a design which I regret now. Due to my work schedule and the shops hours I wasn't able to get in till Wednesday afternoon 2/14. By this time even more nails were chipped and the ones that had broken on Sunday were in a worse state than before (forgot to take pics of how they looked by Wednesday). So I told them that I'd rather get a whole new set as they'd have to fix over half the nails anyways and I didn't trust that more nails wouldn't break later. My appointment was for 2:30 but they didn't start on me until 3:10... they had me with the same girl who originally did my nails so I was already stressed. She starts soaking off the nails and asks me if I'm willing to pay for a new set... excuse me?! I said I'm not willing to pay full price and will need a big discount at the very least. Ideally they should have comped the whole set. I didn't do any vigorous activity to break these nails, it was 100% the salons fault that I had to come back and get another set. Normally I make my dip powder sets last 3 weeks. These broke within 48 hours... the nail tech went and spoke with her boss who said the best they could do is a 50% discount. At this point I just wanted the situation to be over so I agreed. I had her cut the nails shorter, put on a thicker layer of powder, and kept my design much simpler. I will say that the second set she did was very nice (I'll attach a picture) but the time, money, and frustration I wasted for this situation was not worth it at all. My 2nd set ended up being $30 ($35 with tip cuz I just feel weird not tipping) which isn't very much but it's the principle that matters. So ya I would save yourself the trouble and go somewhere else. Btw the pics included are from Sunday afternoon/Monday night, should've taken pics of them right before the second appointment as they were much worse by then but forgot:/

I really wanted to like this place. The inside is nice and the people were friendly. However, I don't think it's safe there. I told them I wanted gel (not powder) because I didn't want my nails to become brittle. She started removing gel and kept using very abrasive methods until one of my thumb nails cracked. The owner just happened to come over and I asked her, do you think this is ok? She said no, you might get bacteria inside. So I suggested (they didn't say sorry or suggest anything to fix it)- ok, do you think maybe I should get some kind of sealant? At which point, they put bonding powder on both thumbs (both cracked I realized) and then was told to wash my hands without soap? Won't that wash off the powder? I have no idea... I'm not a nail tech! Ha. Also, despite many attempts by me and the owner who could translate, she cut down my nails to make an oval shape, using clippers vertically that went down into my nail bed- not painful but was uncomfortable and not what I wanted... I wanted them to cut straight across and keep my natural shape. We both even pointed to the nail techs own nails as an example. Then it was time to pay. They charged me for the bonding despite that they caused the injury! Then tried to haggle with me about a discount, never once saying sorry. I didn't want to make a big deal, I understood it's an accident and there was a language barrier (despite attempts at translation) and I didn't want her to get in trouble, but now it seems to the whole establishment does not know how to treat customers well, give them what they want, or be safe

I go here every 3 weeks! Logan is very detailed and my nails last forever. I can show a picture off IG and get exactly what I wanted and always get compliments. It took me forever to find a great nail salon. They also have great pedicures.

Everything was good. They have different discounts. I used mine today. Might go back...