MODA & Company in Edmonds, WA

Great salon . I loved the way they walk you through everything they do .Also they make sure you're happy with color and cut! It took me over ten years to get the cut I wanted and they came thru with shining colors.Going back every two months for a trim and color .five stars plus

Elizabeth did a really good job tinting my brows and lashes ! Very professional, and joyful !

Warning: Long Review: I'm giving Moda Salon two stars for the hairstylist and the receptionist. Otherwise, I would give it 1. I'm writing a bad review regarding the manager of the salon. I will not be back. I genuinely liked my hairstylist, but she didn't listen to me. When I first asked her to cut my hair, I asked for a hair trim (1 inch); she cut off 3 inches. It was a cute haircut, so it didn't bother me. We talked about hair color several times before our appointment. I explicitly said I didn't want dark brown mahogany hair. When she was drying my hair, my roots were bright red, and the rest of my hair was dark brown. We had to dye my hair dark brown to remove the red roots - that mahogany brown color. I told the receptionist I wasn't happy with my hair as I checked out. She said she understood, and I shouldn't pay, but I had to talk to "Mayghan," the manager. I waited for the manager for 10 minutes after she got out of the bathroom. She said, "I understand you're unhappy with your hair, but I saw the hair color, and our hairstylist gave you what you wanted. So you'll need to pay for the full appointment." I understand that mistakes happen. However, the lack of accountability is the issue here and is why I'm writing the review. It's like asking for salmon at a restaurant, and you receive chicken and being told you're supposed to eat chicken because that's what you ordered...f*cked up, right? Just no. In the end, I would have returned to this salon if they had taken accountability, admitted they had made a mistake with the hair color, and offered a free color correction. The manager was so off-putting that I don't want to return to my stylist again.  It's clear that the salon doesn't care about its customers and especially doesn't welcome constructive criticism. Thankfully my bank will refund me. UPDATE (from Google): After the owner's response I am reducing the two star review to a 1. The lack of professionalism of this spot is appalling to me. I have gone to higher end salons that are willing to admit they've made a mistake, and it's hilarious to me that they're telling me I had the hair that I wanted. I'm happy to provide photos with the inspiration I shared with my stylist. It's nothing like what I had asked for. For anyone who is considering Moda as their new salon, I would look elsewhere. Also, side note, I love the owner spelled my name wrong. :)

I'm conflicted on how to review this place. I'm leaning towards a 2 star because "could have been better" is a good summary of this experience. Concerns: 1) I've had a lot of my appointments rescheduled. So much so I can't remember how many times I've been rescheduled but guess in total it's been half of the time. When I first scheduled, they rescheduled me twice. The first time someone left work early, then someone had a roommate with covid I think. Totally happens. Then the next appointment was okay, but then the following was cancelled because they stopped having Tuesday appointments. They did offer a discount one of the times which was nice, but it's still kind of chaotic. Most recently they had to reschedule me because I was first told my stylist was away due to an illness, then that she was leaving altogether. 2) High turnover rate possibly? It makes me worried when a place struggles to keep staff. The person who had been cutting my hair was really wonderful and sweet. Now that she is leaving they scheduled me with someone else who was great, but she is apparently also leaving. They apparently don't have anyone right now who can panel me that works with my schedule so I could see a trainee stylist? Not really ideal. Pros: 1) My hair cuts from my previous stylist were great. I felt like she knew what I needed in terms of hair cuts and colors. I'm really bummed I won't get to work with her. 2) The location is wonderful for me. If you are the sort to want to have a coffee before an appointment or maybe hop down somewhere for lunch or dinner afterwards? It's a great spot. I don't know if I want to keep coming here; I want to work with a stylist who is going to stick around. The more I think about it, the more deflated I feel. If the person who did my hair this weekend were available I maybe wouldn't feel this way. I don't want to wait around with trainees hoping I can have someone regular work with me because I think working with a stylist/colorist for long-term work is a valuable experience.

Due to a neck injury, I can't lay back in the shampoo sink, so I got a dry cut, just a simple trim, no styling whatsoever. I was in the salon literally 15 minutes, total, and the charge was $84 -- before tip.