Maxine Salon in Chicago, IL

What happened to the services at this salon? I am a long time customer of both color and cutting. The color is applied as usual then rinsed off. Leaving globs of dye either in my hair or in my ears. Parts of my hair sections were not effectively covered by the color. The roots appear lighter than the ends. The staff have always been friendly but the services are not well managed. It's time to find another salon.

Maxine truly is a gem. Everyone from the valet to the receptionists to the stylists are accommodating and professional. Dani has given my hair a new lease on life and I couldn't be happier going here for hair appointments. Dani is a perfect combo of skill and really listening to give her clients their best hair. I always leave feeling like the best looking version of myself!

Shelly Aguirre has been a stylist for over 20 years. She has given me the best extensions I have ever had. She takes her time and makes sure they look authentic. I have tried salons all over Chicago, she is by far the best. Maxine's is such a beautiful salon. I highly recommend it!

Best Salon Chicago! Most amazing experience! Top notch, from front desk to the perfect cut and color! All over A+!

I had an appointment booked with a specific stylist because I liked her balayages however when I arrived I was handed off to someone else I guess because she was on vacation. I wish someone would have been considerate of my time and communicated that she wouldn't be in that day. Anyway I had waited weeks to get in to get my hair colored so I went with it. We discussed what I wanted and I thought we were on the same page but I ended up getting something completely different. The soft blonde tones in a balayage with my brown roots that I asked for turned into bright brassy blonde streaks all the way up to my roots that does not look like a balayage at all. Maybe I would love this look if I was a 13 year old girl but I'm a professional and I feel embarrassed. I really feel like my entire appointment was an afterthought and I don't know if that's because I am a new customer but I'm not a guinea pig I'm a paying customer who even tipped afterwards because I also work in the service industry and know how important someone's time is. I lied and said I liked it because honestly after 4 hours and $500 later with a lot of regret I just want to be left alone. My impression of this place is that their focus is on quantity over quality and that was evident when my colorist was running between three people. I have paid half the price for a much better dye job in a much shorter amount of time at other places. I'm just disappointed because my hair is important and I specifically searched for the best salon in Chicago and chose the person with the best balayage skills for my desired look and none of that was taken into consideration.