Manifest Manicures + Mixology in Shaker Heights, OH

I've been to this place about a dozen times now and it's just EH... the service isn't great.. when you walk in the lady at the bar just ignores you for a few minutes before getting you seated and the techs make NO effort to make you feel comfortable, no effort to make small talk and frankly the price you pay for a less than average pedicure isn't worth it. Every time I leave, my feet have little cuts from them being too aggressive. I would much rather spend money at a place where I feel welcomed and don't leave with open cuts

Very bad experience. I went on February 22, 2022 for a pedicure and gel manicure. I asked did they remove dip and they did not so I scheduled the services with the knowledge that I would have to soak it off myself. Went to the appointment and received a pedicure a gel manicure and 2 cocktails. My bill came to $160! I was caught off guard but hurried and paid my bill. I immediately called back in and explained to the young lady that it said that I got a luxury pedicure and was charged $5 for gel removal twice, once for my hands and once for my feet. I thought this was ridiculous because I had removed my dip at home and I did not request a luxury pedicure. The receptionist told my that they always charge for gel removal regardless and they only give luxury pedicures unless asked. The luxury pedicure was $60 plus $20 for the gel I usually get on my toes.... I was shocked. There was certainly nothing luxury about my pedicure and when I called back to speak to the manager she said their luxury pedicure was like most salons regular, which is fine but I should have been told. The manager gave me a $25 credit to use on another service which I later found out was used to repair the gel manicure that I had done. My polish chipped the next day and 4 of my nails spilt before the end of the week. I made another appointment for the following Tuesday to get it repaired and I was charged $20+tax. I paid it not knowing that they had applied that $25 credit from the last time. Today, I called to make an appointment for a pedicure and asked if I could use my credit and the manager, Lauren said it had been used already for the gel manicure I got on March 1st. This time I wasn't shocked. Even after explaining to her the past situations she insisted that I used my credit and there wasn't anything she could do. She wasn't rude or nasty but I told her to did not want to schedule and that I wouldn't be back. She was fine with that because she was busy with other customers.... Unfortunately. Not going to bash a local business but I wanted to let people know about my experience.

Manifest provides great service and a beautiful manicure and pedicure! They take their time and are very precise about their work. Both the manicure and pedicure held up very well. Would highly recommend Manifest.

Gah so cute! All the latest colors full service manis and pedis! The bar is full. Only drawback is the bar tender is the person working the register. ;(

Went to Manifest on a Thursday evening with a friend to do some light studying while pampering ourselves. Well worth it. *Book in advance For a regular manicure and express pedicure for two, I recommend you book at least two weeks in advance to schedule your preferred time. We booked ~4 weeks out for a weeknight reservation that suited both of our schedules. *Plan to come early or stay late to enjoy the ambiance. We arrived about 20 minutes early. This gave us ample time to take off our coats (they have a coat rack at the entry), pick our color, grab a seat at the bar, peruse the menu, take a few sips while doing work. *Great cocktails Stephanie was at the bar, and she makes a great cocktail. We ordered apple butter bourbon, a cold weather take on an old fashioned. She had makers mark, woodford reserve, and bulleit. I went with woodford. Not too sweet, whiskey forward, and you're able to appreciate all of the flavors. Wonderful. * The selection for regular (not gel) polishes is limited. I was hoping to paint my nails green, but there were only 3-4 options. I saw the perfect range of shades in the gel selection, but alas nothing similar in the non-gel polishes. They do have other pretty colors, so be flexible. * This place is a great experience. It was not the best non-gel manicure or pedicure I'd ever gotten, but when you put the rest of the pieces together (the decor, the staff, the drinks, the conversation, the Van Aken location, the amount of time I spent there, and more) that for only $70 I felt amazing. It was probably one of the most enjoyable experiences I've had at a nail salon. I'll definitely come again with a friend for a night of cocktails and pampering.