Madison Reed Hair Color Bar Hillsboro in Hillsboro, OR

I just had the most worst experience on my life. I showed the color therapy rep what I wanted and she said they could do it. Booked the appointment and right away the colorist started off with say she wanted to quit and my hair was a project and she couldn't do it. I laughed it as a joke but after soon point it was annoying and extremely rude she brushed my hair so hard and her nails was sharp and scratched my ear couple times. When everything was almost done MT Hair rep of being blonde turned into grey!!!! Right away I was pissed and wanted that off they put a toner on to remove the color but now my original blonde color is now brown. They reimbursed me back my money but now I have to find someone to fix what they did wrong with my hair. Moral of the story don't trust them when they say they can color hair. They literally want in and out clients for just root touch up only- word by word what they manager said. Which they made me come next day saying they could fix it and the manager said they couldn't do it that day since she knows it's a mess and offered me a refund, I told her straight forward I don't trust anything from this company and I want my refund.

I am super happy with Madison Reed products.  For the first time in years my scalp did not have to itch, blister, or suffer over beauty.  Very professional staff.  Melissa was my colorist.  So refreshing to meet people actually happy to hair design.  Hard to call it 'work' when they love their job and made my washed out colored hair pretty again.  All the gray gone and blended my choice of a new color with a splash of fun.  Men are really missing out on the place!  Color for them too.  I noticed the beautiful styles on the clients before me.  Totally put me at ease. Can't wait to try something more daring next time.

do not come here if you are looking to get your hair lightened, or just don't even come here at all. i came and was greeted by one of the stylists, but once I sat down and the actual colorist came up to me it just went downhill from there. she barely asked me what i was looking to get done and i briefly explained what i wanted and she was already on her way to getting the product ready. she just started slapping lightener on. she used a foil technique for the highlights. ( which they kept saying i was in for a balayage but that's not at all what i booked the appointment for, first red flag) she was strangely using precut sheets of Reynolds wrap and not salon grade foils. weird. the whole time she applying the lightener she was so rough with me. she was grabbing my head and chin to maneuver me around with force which was making me pretty uncomfortable. it just sort of made me feel like she was upset that she had the one to be doing my hair. i have extremely long and blonde hair so I get it, but that's still not an excuse. as she was getting closer to being done applying the lightener she tells me "it's going to be really bold in the front is that okay?" obviously it's going to have to be okay since she's already done it. that kind of frightened me. she let it sit for about 20 minutes and had another stylist check my foils and shampoo and tone me. after we toned, the first colorist roughed me up some more in the shampoo bowl and rinsed with BOILING hot water and didn't even ask me if the temperature was okay until the last few seconds of her rinsing. she then explained to me that i am welcome to comb, style and blow dry my hair to finish off the service before heading out which is cool concept they do there. I honestly thought yeah it turned out good, bangs were a little bit too light for me but all was good. Until I got home and checked the back of my head. there were horizontal lines going across the back of my head, I was in shock. she took pictures of the back of my head before I left and I just can't believe she'd let me walk out with it looking like that. it's just a shame that I payed 160 dollars with tip for a literal hack job of 'highlights', and had to go somewhere else to get it fixed and pay way more because it was that bad. please do yourself a favor and don't come here if you're young, expecting to go lighter, or have long hair. they will make you feel like you're too much effort to care. if you are wanting to go lighter please go to a blonde specialist.

My last visit to the Madison Reed Color Bar in Hillsboro, OR was to fix the grayish green tone that emerged from a coloring 2 days prior. I went back because Madison Reed reached out after my last 3 star review with an offer to fix it at no charge. I have to say that the colorist did manage to undo the very unattractive coloring, but it was a tense, uncomfortable 90 minutes with the same person who had left me with the unsatisfactory coloring the first time! I was on guard and she was defensive, "educating" me as to why it was my hair's fault/condition that I had an unsatisfactory result, not hers. I'm still puzzled as to why she wouldn't have said all this before she tried coloring it the first time, letting me know what could possibly happen so that I could make an informed choice. Instead I felt lectured by this 20-something with 5 years experience. As she stated, MR Hair Color Bar is for easy coloring needs. If you're going from blonde to brown, or the other way around, this is not the place for you. I only wish she/someone had spoken up on my first visit and made it clear that they were not going to be able to do what I was asking, or that my fine hair would not be able to withstand the coloring without damage. If you're looking to just cover gray or maybe liven up your natural color you'll probably get what you need here. Otherwise, I'd ask LOTS of questions in advance.

I was very impressed by design of the salons very simple and elegant. Absolutely love the story the founder and company name after her daughter. That's very sweet and inspiring.

Staff greeted us right away. It's very sweet that day was welcome snacks and mimosa for mother day weekend. Definitely nice!

Room for improvement;
Lack of technical/ experience and expertise. Very disappointed of the results.

Seeking for assistance, but have not got responses. Disappointed.