LUXURY NAIL SPA 01 in DeSoto, TX

Honey...if I could do no stars I would! Run, don't walk away from this place! I was charged $70 for a short basic set! And the lady tech was extremely rude! She charged me for coffin shape, and these are very much square! My daughter was charged $65 for a basic square white polish with a heart. My friend was initially quoted $115 for a FILL!!!!! When I voiced my concerns about the service and the price to the owner, he was very dismissive, and was pretty much like it is what it is. So of course, I was painted out to be "the angry black woman" and the police was called. Luckily the 2 officers that showed up were very nice and quickly understood my frustration. They called the owner out to verbally trespass me, and as he was turning away he winked at me. Pretty much attempting to piss me off further. The cops made him go inside, and we laughed at him! But trust, I still will be telling people not to patron this business!!!

I got my nails done three times at this nail salon and the third visit confirmed why my family would not be going back. The lady who usually does my nails was with another client so I was given someone else. She was sweet but the man working the front needs to learn better customer service skills. We were there over two hours and my fiancé paid for a service that hadn't been completed yet and the man up front knew it. His customer service and their timeliness are not good. I broke a nail a few days later and went back to the salon twice to get it repaired. Long wait the first time and I waited over 30 minutes the 2nd time. I was handed a book, told to select a color, and to keep waiting. We left and won't return.

Horrible customer service. Who puts a sign on a door on a Saturday afternoon when people are off and are trying to get nails done. They are not taking any more customers that day. Go back Sunday told me if I did not have a appointment I could not get service. The owner flirts with employee while she's working on you. Don't remember the techs name. I liked her at first went a couple more times I felt like she was getting comfortable with me. Won't be going back . I rather drive to Glenn Heights where I am greeted with a smile . Love this nail spa they care . Wynn nails Glenn Heights you know how to treat customers!

Loved this place! We moved to this area a few months ago & I REALLY needed a new pedicure place. I called & asked if they took walk-ins & he said I could if I came in 10 minutes. I did...with my niece & we both TRULY enjoyed our deluxe pedicures. The only thing I would ask next time is if they could cool the hot stones off a little more. Other than that, everything else was absolutely amazing!!! We left feeling like we were truly pampered like the queens we are! Thank you for making us feel warm & welcomed. It was my niece's 1st pedicure EVER & you all made her feel special! So thanks again. We will definitely be back :)))!!!

I came in and got a pedi from Chloe and an acrylic fill with gel polish from Sebi... Both girls were awesome. I've been to nail shops in Gariand, Mesquite, Richardson and Dallas since moving here from Phoenix and I'm so excited about finding these girls. They took their time and did an amazing job shaping my toe nails and my fill. I highly recommend... Ill be back!!