Lux Nails and Spa in Duxbury, MA

Thank you Tina!! Beautiful work as always! So grateful for your commitment to excellence and making me feel like a princess once more!

Asked for a dip manicure with an ombré in neutral tone. Kathy gave it her best try and unfortunately wasn't able to (that's perfectly fine). When I'd told her it wasn't looking as I had hoped, she abruptly cut all of my nails off and told me she wouldn't do them. She said she would soak them off and someone else would come over. She was very obviously upset that I asked for my nails fixed, as she was very rough taking them off. She left me sitting and waiting for 35+ minutes and no one came over to help. When she did come over to roughly scrape the rest off, she had me leave the salon with my hands a mess (picture below, no I did not come with my knuckles cut). I was not trying to be rude or unkind having my nails fixed, I just was trying to speak up so we could come to an agreement and I could leave with something that I had liked. Speaking up can be very difficult, and I really do not appreciate how I was made to feel when I'd asked for a change. Will absolutely never be back.

Friendly, accommodating staff. Nice clean atmosphere. Reasonably priced. They do a wonderful job with gel manicures and pedicures among other things.

I went here because my usual spot was booked. I got a very popular OPI polish--I was charged an extra $3 for "long lasting" version for my pedicure. My technician told me ahead of time and I was OK with it, but the polish ended up chipping after day 5, which has never happened to me before. And my gel polish peeled on day 6. I paid $73 (which is $10 more than what I usually pay) plus tip and my nails are garbage less than a week later :( Service was friendly and there seemed to be a lot of regulars, but I won't be back.

I wasn't very impressed with this place to start. From the parking lot I never thought it looked like a place that should be called lux -- but several ppl on fbook recommended so I gave it a try. The inside is not nicely decorated -- the lighting is all mismatched. Covid precautions were not up to par at all -- a flimsy shower curtain between the pedicure chairs but still people side by side. Everywhere else I've been in the last year sit people with one space in between for both mani and pedi. Water was like room temp, she didn't even ask what I wanted just started cutting my nails (I had already cut them before I came and they were genuinely short as is). The massage was GREAT. I wish more places did it with the cuticle oil it makes it so much nicer. I was lying my head back w my eyes closed and instead of saying "excuse me" or "miss" she smacked the side of my leg w the hot stone to get my attention and ask if I wanted an extra massage. I would have prior to that but I just felt like it was extremely rude. $50 for gel pedi. The gel is ok, definitely needed another coat of funny bunny. I know it's translucent I've gotten it for years but if you do 3 coats it's not. Probably won't be back, as the other place I was recommended had many more references.