Lotus Nails in Traverse City, MI

Anna is a perfectionist!!! She cares about her job and loves her customers.... She is an awesome woman to do business with and I am blessed to be a client!!

I found this place after trying to get an appointment while on vacation in traverse city. The owner was very accommodating and got me in right away. She was so nice and suggested a color that I really love. It was so detailed and she didn't rush through it. Probably one of the best dip manicures I have had.

I was on a long layover and after breakfast I decided I needed a pedicure. They were able to accommodate me quickly and the service was relaxing, and techs easy and fun to talk to.

Very pricey. I paid more at this salon for a pedi and mani than I have across two continents. The full set of pink and white dips were very reasonable for these times. They did not include a hand massage or cuticle removing, which I thought strange for the $180 I was charged, $225 with tip.

Was in TC for a girls weekend with my bestie, celebrating our birthdays. Called Lotus to see if they could fit us in for a pedicure or if we needed an appointment. I was told they could fit us in if we could come then. We did. We were greeted with a locked door. I was confused since we just called. An older woman then opened the door and told us to use hand sanitizer. It is a VERY SMALL entrance area which is where the nail stations are. The pedicure room is in the next room with 3 chairs. We waited for the two girls who were currently in the pedicure chairs to be done, then they us they were ready for us. The chairs were in an awkward position and we asked them to be adjusted. We were told they are broken. The remotes for the chairs (for the massage) were unreadable and broken, so no massage while we were getting our pedicure. We both decided on a hot stone pedicure. The lady who did mine was the older lady who let us in the door and I assume to be the owner. She jumped up several times during the pedicure to let other in and answered the phone a few times too. The area where she kept her instruments for the pedicure was very cluttered and disorganized. I don't even know that they were sanitized from the previous customers. My lady was rushed, distracted, very aggressive in cutting my nails, trimming my cuticles, and scrubbing my heals. Several times I pulled my foot back because I told her she was hurting me. She was very abrupt in her "taps" on my foot, her way of telling me when to put my foot in and out of the water. Once she just kept grabbing my foot for me to move it. I finally told her I have no idea what you want me to do right now. She applied my nail polish way too thick and very messy on my large toes, so much that they wouldn't dry. She gave me plastic bags to put on my foot before I put my shoes on because they were dry. Really?? What is that going to do? It was the most stressful, rushed, painful, horrible pedicure I have ever received. Save yourself, and choose another establishment.