Lotus 21 Salon Studio in Minneapolis, MN

I bought a deal for the full balayage on Groupon (pic with dark curly hair and lob cut is me :)) and didn't quite know what the expect coming in since it was my first time in an actual salon and not Great Clips. My first experience couldn't be better and I can't recommend Sarah enough. She's a genuine person who really cares that you walk out loving your hair. I actually came in a couple days later to get my hair darkened (I'm the type of person that needs to ease into change so that beautiful caramel color was a bit too bold for me for a first time) and I absolutely loved the chocolate tones she brought out. Sarah was super understanding and was able to squeeze me into her tight schedule at no extra cost. Advice: Listen to Sarah, she definitely knows what she's doing and you won't regret trusting your hair in her capable hands.

I'm always nervous to try out a new hair salon but Sarah is definitely a skilled stylist who knows what she is doing. Very personable and professional - will be back! She's a natural. I would highly recommend.

Sarah is very efficient at what she does! Not only is she great to talk to, she is good at her job. We discussed a lot about her business and it was a fabulous experience. She did everything in her power to give me the best hair cut, highlights and service! Additionally, I could utilize text and email alerts to get in contact with her instead of playing phone tag. She was on time and very professional, A+!

Very satisfied with my haircut. I have long thick Asian hair, so it's difficult to find someone to handle it. Sarah did a great job! I am definitely going to come back!

I heard about Lotus 21 through a Groupon. After setting up my appointment, I was contacted a few days before my scheduled appointment to reschedule since the City of Minneapolis had to turn off the water on the same block as Lotus 21's location. NO PROBLEM to reschedule since I was given my next suggested preference BUT, when I got there at my rescheduled time, my stylist was caught off-guard when I arrived. Just had to work through the initial "icky" feeling of realizing that things hadn't been prepared for my first visit. At first, I was already writing up a review in my mind of how bad this was going to be, but as soon as my stylist came to terms with how quickly the morning had already flown by and that, yes indeed, I had been rescheduled, she jumped into the game and was ready to take action. She has a winsome and delightful personality. She was sincere in her apologies about the situation. There was another woman in the salon with her hair in foils and in the middle of a coloring process, so my stylist continually said that she works well fast. While I trusted that, I was letdown since I wanted my hair to receive the full time-allotted attention. I have long hair and said that I was looking to have 2-3 inches cut off. We agreed on it being cleaned up, but she didn't check visually with me on the actual amount being cut off before or after she started clipping away. Regardless, she did do a great job on the actual cut, but in the end, I would have liked the full 3 inches rather than 2 inches. She didn't ask what I thought when she was done, because she was in a rush. She offered $15 off my next cut and gave another genuine apology. I would have been much happier with my first impression of this salon if I had been rescheduled at a time where she wasn't stressed out. I'd much rather wait another week or two so that it feels thorough and leisurely rather than to be crammed in, and feel like an inconvenience. She's clearly got the right personality, ability, and talent...she just needs to create boundaries for her work so that any given day doesn't become THE hectic one as I experienced. I'd imagine I would otherwise have given her 5-stars.