Le Nails in Rochester Hills, MI

I used to be a walk in customer so over many years I have had the entire staff for mani/pedi services with complete satisfactory. Lan is my regular manicurist now and goes over and above to always give the very best service!! Wonderful to have found this salon and Lan!!

Went to this place two weeks ago. Last minute. Not clean. Tech did not use gloves until I asked her to. Kept wiping her nose with her hand. Not a clean place at all. Bad experience. Ugh.

I have been trying to find a nail salon now for quite a while. And I have posted before on my various places. Unfortunately, I have not found one that I really like and it has not ended here. If you were there to get something quick and you really didn't care about it would be the place to be. The prices are around whatever body else is paying for so there's nothing special there . However, it probably was the most painful job I've ever had in terms of I've Got nicked in my fingers actually feel like they hurt. I have gotten my nails done for 15 years now so I know how it should feel versus how it feels right now and that is not good. Also I believe they tried to rush me out and they didn't want to coat my nails correctly. He just put one coat of Polish on my nails and then tried to put clear and that's not good enough I asked him to do the other. Also they We're slappy when they finished in terms of the fact that I have Polish all over my hands. When I mentioned that I had some on my fingers he took a nail file and not Polish remover to try to get it off. Really not a good thing. I asked to wash my nails at the normal time you would wash them and he made some stupid excuse saying no they would last longer that way. Again I've been getting my nails done for a long time and that's the 1st time I ever heard such idiocy. So if you're a high school girl looking to get just your nails done real quick maybe this might be a good idea, I Shit no I'm a high school teacher and I see manicures that look similar to this all the time. I'm still looking for quality nail salon with a good sweet spot when it comes to money and this is not the place. It might be OK to go to but it's not going to work for me.

This place tried to turn it around by updating the salon but the service is still bad. Had a terrible pedicure there. It was completely rushed, didn't buff or scrub my feet or put topcoat on my polish. Won't be going back.

After 20 plus years of faithful business to Lan at LeNails it has become apparent that this company no longer appreciates my business. Without explanation, without cause, without any feedback I have been forced to withdraw my business from Le Nails due to unprofessional practices and unprofessional personal issues on behalf of the staff. It is very unfortunate that they opted to treat a customer of more than 20 years this way. If you are planning to visit this establishment just be careful. They don't value your business. They also talk about customers badly for mo reason. They also talk about each other badly. The overall environment has become TOXIC and extremely unprofessional. They ignore phone calls, they over charge without informing the customer in advance and the owner allows the staff to mistreat customers. I am very disappointed!!!! I am a fair and honest Professional NBA Chaplain. It is my opinion that this company looks down on black customers. They purposely discourage black business. I am absolutely applaud by the way I was treated. If you're in the Rochester Hills area there are many other nail salons to visit. This place is not worthy of your hard earned money. They don't care about the customers. I really hate to share this, but enough is enough.