L&Q NAILS in Portland, OR

No appointment but my waiting time was quick! I was a little skeptical as I'm from out of town but needed a gel renew badly! This location seems like my best choice & was closer to our hotel. My nails look GREAT!!!! Even better than what I had done in Lake Havasu! My nail were done by I believe Luna or was it Lina? I would go back.

They always do a great job! I've seen maybe 3-4 different people. There was one time that I had an appointment, and they didn't seat me for 45 minutes. They didn't acknowledge this at all, or even apologize. That was pretty disappointing. I gave them another chance. All the other times have been great.

Had a pedicure done in November and the woman screamed at me for moving my foot and nicking a nail. I was a walk-in and she had me wait 20 minutes while she ordered a chicken for Thanksgiving. I thought I would never go back but I returned and thought I would give them another try. I had a brow waxing. I have had one there before and it was fine. Yesterday, after the procedure, over a course of afternoon, the skin around my eyes turned dark and swollen. The skin was burned. I couldn't sleep on one side of my face. I called them this morning and asked them what I should do. I returned to the salon and the woman at the front desk wanted to put cortisone on the area. I am allergic to cortisone. She then yelled at me for not complaining yesterday. I told her the skin swelled over time. She then said I had only been at the salon three times before. I said I believed I had been there more than that but that I don't always sign in. I stood up and left exasperated and will never return. I looked through my bank statements because I use their ATM to pay cash when I go to the salon and saw that I had been to the salon as a customer five times.

I arrived a few minutes early to my SET appointment and I still had to wait 15 minutes to be sat down and worked on.
I specifically mentioned which nail tips I wanted and the nail tech put tips on one hand and then started cutting them off. When I asked why, she said it was not the tips I wanted.

She took them off and attempted to put on the entirely wrong tips on me and claimed the coffin shaped tips would look straight and I immediately said no. Why am I a paying customer, going to let the nail tech decide to do my nails however they want?

So they took that tip off my finger. At this point I was frustrated, because I had plans to do things and get ready before I went to an event that night.

Once they finally put the right tips, the nail tech took over an hour just putting the acrylic on. At this point I've been there for a while, everyone got asked if they wanted water or pepsi and nobody offered me any type of drink.

When I asked the nail tech to cut some of my nails down, she kept telling me they were all the same size when they weren't. They got longer like stairs. I had to ask her multiple times to cut my nails down until she finally agreed too. Again, why wouldn't she do my nails HOW I WANTED THEM DONE.

I was there for 3 hours and I did not get to do the things I needed to get done before my event.

Fast forward exactly 2 weeks later, my nails do not grow fast, so I barely have any growth, but 7 out of 10 of my nails are lifting, causing pain from them being lifted for any little reason.

When lina did my nails everything was good, but this person did not give me a good experience. $101 for my nails and experience was not worth it and I wish I could go back in time & go somewhere else this night.

Long story short, only book with Lina if you decide to go here.

Pedicures were a mess two days after service. Tech got mail
Polish on my skin that I did not notice until later. My husband had two toes cut near the cuticle  because the tech did not pay attention when filing his nails. We won't be back.