JCPenney Salon in Aurora, CO

Looking for photo shoot outfit. They had a nice selection here but no sizes in the suit jackets he liked. But we had fun trying on the different looks. Found a long sleeved shirt that he liked - smooth and cool. It felt good on his skin so he chose it. Also a good navy colored suit jacket. He paired it with a vest. All on sale so that helped.
He also tried on watches in the jewelry section and Clarita was helpful. She made suggestions and brought out different styles he liked. No pressure selling so that was awesome. He couldn't make up his mind and she encouraged him to think about it.
Hadn't been here in a while and it was cool to see the Sephora store inside. The cashier rang up our purchases and then ordered the suit jacket in the correct size for us. However, I don't think she put in my rewards number for the order. That was unfortunate. That took down the rating I'm giving. The restroom was clean and parking plentiful so it's a good place to shop. Prices were affordable depending on the brand you select.

This location was unbelievable amazing, the customer service was very nice and help full. They have taking lots of COVID 19 procedures and keeping everything organized.

This 2 star review is just for the salon. I actually like the store itself, but I was really unhappy with my experience at the salon. The only pro is that it was easy to call and set up an appointment for the specific time I needed. I was encouraged by this and looking forward to my visit.

When I walked in, the lady at the front desk (her tag said manager) was counting money. She didn't acknowledge me for a couple minutes, and then when she was done said "sorry about that." But instead of greeting me and checking me on, she ignored me and started chatting with the other stylists. She did greet a lady that came in right after me though. It felt so weird to be ignored. It was only when another employee came in for her shift that she greeted me and checked me in. Off to a bad start.

My stylist was nice enough but it was the worst cut and highlight I've ever had. I asked for a partial and she did the skimpiest partial ever. I understand I'm not paying for the whole head but everywhere else I've had a partial, they do at least twice what she did. She then left toner on my hair for wayyyy too long, leaving me with a dishwater color (I can't even call it blonde). She also ignored my request for a trim and leaving the existing long layers as is. She cut off so much and gave me a face frame similar to the Rachel from Friends of the mid 90s. I hated it and still hate it over a month later. On top of that, she told me my hair was full of "wax" from not using expensive shampoo and tried to sell me their salon shampoo twice. I call BS on all that.

I was hopeful  this would be my new salon since my old one in Southlands closed, but i will not be returning.

Amazing service! They check you out quickly and care about what you are purchasing. I am very picky when it comes to clothes; but buying four shirts was and achievement.
Can get a little pricy and messy. The fitting rooms should be a little cleaner and updated. That day, shorts were on sale. The regular price was $37.00 and was on sale for $17.99 For my taste, that's to expensive.
The selection is amazing! Most sizes were available.

I visited Sephora in jc penneys today looking for a specific lip gloss.  Ella helped me and was absolutely wonderful.  She was patient, helpful and  service oriented. What a great representative for Penneys ans Sephora!  Thank you Ella!