J-Nails Salon & Spa in Memphis, TN

The nails were cute and all and the decoration was amazing in the inside but the man there was very rude,he acted like he didn't like his job but I appreciate y'all for doing my nails.

My name is Carol I work at J Nails at the new location 5160 Sanderlin suite 5 I am terribly sorry for your bad experiences  that you had. Please do not write us off. Try the salon again your experience will be pleasant and a great one.

If I could give negative stars I would. Like the reviews before me, I bought a groupon hoping to find a good salon in Memphis because I am not from the area. Instead, it was a hassle in itself to make an appointment (called 3 times) and I showed up to my appointment time today 20 min early...what do you know, they didn't have my appointment. Cynthia was the woman I had an appointment with and she was so rude when explaining that she didn't have time to see me today. So instead I went to Elite Nail Spa and got a wonderful gel manicure and received a refund for my groupon as I will never go back to J Nails again.

The ladies that work there are very nice, but not very professional.  I had a Groupon and it is near my house so that's why I went.  My nail tech was a half hour late getting to me because she took some snobby lady before me and crammed her in ahead of me, even though she called me 2 days before my appointment and asked me to move my appointment up a half hour!  I waited until she finally finished.  She ate almonds while she worked on my nails for my shellac/gel manicure.  My nails are not very even.  Two have hang nails because she didn't trim or file them very well.  And my thumb nail was trimmed and filed so poorly that the corner is splitting off.  Very painful and I have to wear a bandage to keep the corner on it so it doesn't rip down to the quick.  I was not impressed and will not be back.

I have not actually been to this salon, nor am I likely to ever go there. I will explain. I received a gift certificate for a pedicure & gel color from Nails By Shuran just after the new year 2013 as a holiday gift from my aunt and uncle. My aunt gets her nails done there. The g.c. was NOT part of a Groupon but was purchased by my aunt in person on 11/23/12 and is hand signed & dated by Shuran. The gift certificate says that it expires 3 months from date issued. It was over a month before I even received it, but that's really neither here nor there as I have recently learned that it is not legal in TN to have anything less than a 2 year expiration date for gift certificates (Groupon is probably different since a 3rd party is involved.)
So, I called on 3/20 to see about making an appointment and was told that the g.c. would not be honored because it had expired. Ordinarily, I would have gone for my pedi before now, but I've been very ill this year with shingles & am just now well enough to go. The woman I spoke with tried to convince me that it was probably a Groupon & then, insisted that she did not know my aunt (who has a very distinctive name.) She was pretty unpleasant overall. After reading the other reviews, I see I'm not the first person to have a troubling experience - and I was just trying to make an appointment! I'm very tempted to give the g.c. back to my aunt so she can use it - or insist on a refund, if that is possible. I could push the issue and get my pedi, but if I did that, I don't think I'd want her working on any part of my body. So, I guess I'm just out of luck. Too bad for me. I was hoping for a little bit of pampering.
Here's a link to the TN g.c. law, in case it might help someone else. Only giving one star as there isn't an option for 0 stars. Do yourself a favor and go somewhere where they know how to run a business and appreciate their customers. Color me - disappointed.

treasury.state.tn.us/unc…