Ishya Spa in Novi, MI

It smells like mothballs inside this spa or salon. Door was locked. This isn't such a great scent for a spa. Sam is doing hydration facial and glycolic peel for my face and décolletage for $200. The hydration facial is $150 and $50 for the glycolic peel for the face and décolletage. Toner between facial cleanse, glycolic chemical peel, massage, hot stone, enzyme, face mask (in the packet). Face feels clean. The toner burns the eyes a bit. The glycolic chemical peel only tingled a bit on my chest. Didn't feel any tingling on my face at all. Sam is nice, she was able to fit me in last minute. She had to tend to customers in between, but she made sure I was okay. Calming music in the background during my facial. My face feels really nice and clean. The massage was the best part for me. It's a bit expensive, but the facial and massage was good. My husband was sniffing me when I met up with him after my appointment, he said he could smell the mothballs on my coat and everywhere. The mothball smell was bad. The mothball smell wouldn't come out of my winter coat, my white alpaca sweater or my jeans or hair at all. Plan to shower and wash everything or dry clean afterwards. :/

Did an emergency 1st post-COVID eyebrow wax & facial here as a new customer, WOW. Was blown away by how up-to-code / regulations they were. Everything from temp check / sanitizer intro, to full plastic shield for facial. Sam was a pro, and best of all - my eyebrows and skin look and feel amazing!!!

The employees at iShya do an incredible job-- and I say that because they always take their time, and you can tell that they care about doing quality work. There are tons of places I've gone to for threading, but not one business has been as effective and thoughtful as this place. Not only that, but their prices are incredibly reasonable.

I went there for a Brazilian wax and I will never be back. My experience was disturbing and bizarre and i wish i had walked out. The woman who did my wax seemed nice but she did not know what she was doing. The wax took at least 3 times as long as any other time I have had it done elsewhere. The salon was not busy yet the room my Brazilian was performed in was very poorly lit. And she had no overhead light to use. Sure enough when I got home and took a look myself she had missed a good deal of hair that i had to go over myself. There were also some bizarre things that happened: I did wince quietly a couple of times when she pulled the wax off certain areas and her response was to jiggle my vaginal area with her fingers rapidly back and forth for a bit (yes, if this were a man i would have been very suspicious of his intentions, it was very, very strange). She also would blow with her mouth towards certain areas that she said were red (which is not just weird but unhygienic, as saliva can be spewed). Also, on two different occasions while i was spread eagle (partially facing the door) the owner or manager of the salon knocked on the door and asked if she could come in. When I looked at the esthetician and clearly shook my head no, she said "oh it's just (...forget her name), she wants to talk about the next appointment" and the women opened the door anyway with me completely exposed. Twice. I found this incredibly intrusive and anything but relaxing. Two other details that were not important but added to the poor experience: they give you nothing to drape/cover yourself as you wait half naked on the table for your esthetician to come in prior to the wax starting. And they don't apply or offer any topical solutions/serums after the wax is complete. And if you would believe it, the owner actually told me that the woman I booked my appointment with had been doing waxing for over 10 years, so these issues are not because she is new.

Not my favorite place. I've been here when it was in the 12 oaks mall and I really liked getting my eyebrows threaded here. They always made my shape nice and thick while still making it look clean. This was my first time coming to the new location and I'm less than thrilled. Firstly, the lady was not even going to take off the eyebrow product I already had on before threading, definitely a red flag. Secondly, I told her to make my shape as thick as possible, however, this is the thinnest my eyebrows have ever been (they actually look like twigs). I will stick with the other places in the 12 oaks mall.